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25 Cards in this Set
- Front
- Back
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Part of being a leader of a group is to ______ the behavior of the group members.
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analyze
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How can leader behavior affect the group
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as a whole or just have implications for thier own participation and receiving benefits from the group experience.
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What kind of observation can help a leader gain understanding of a group behavior
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observing non-verbal communication
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What can non-verbal communication teach you?
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how the group members feel about you, themselves one another and the topic of the group.
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Are any behaviors random?
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no. no behaviors are random
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Do all behaviors have meaning
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yes, ALL behaviors have some sort of meaning- behaviors should communicate something to you as a leader.
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What are some of the ways to analyze group behavior
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1. observe where members sit- sit where they are comfortable. If they distance themself it may be to get attention or for isolation
2. Do they lean into the group- they are interested and trying to be actvie part. 3. Do they lean away from the group- separating self- not interested 4. Do they fidget- uncomfortable with topic or don't want to share. may be bored. 5. Do they have thier arms and legs crossed- closing themselves off. Hearing what you are saying but not interested. 6. Do members make eye contact- can they maintain it or do they avoid it. Eye contact- I'm interested, confident and listening. They can be flirtatous or aggressive- look at the rest of body language. avoid- avoiding the issues, reluctant to be inbolved or lack confidence 7. Is the group silent- look at everything else- are they thinking, are they resistant, may not feel comfortable or don't identify with group |
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List the ways to analyze group behavior
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1. observe where members sit
2. do they lean into the group 3. do they lean away from the group 4. do they fidget 5. do they have their arms and legs crossed. 6. Do members make eye contact. 7. Is the group silent |
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What are other behaviors that may indicate that the group member is resistive to the group or the issues
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1. denying responsibility
2. giving advice 3. distorting |
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What does denying responsibility entail?
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being resistive to issues with group. want them to empathize with all members.
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What does giving advice entail
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sometimes they want them to join in, but this is unwanted or unsollicitated advice causing group to lose focus.
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What does Distorting entail
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distort issue being discussed or distorting response or request. Trying to turn the tables
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How do we enable the resistive members to join the group
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1. use leadership skills- active listening, reflection, clarifying, cofrontation, etc. Decide which method is the best.
2. Be aware of which stage the group is in. EX) new group- don't use confrontation |
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What is the number 1 skill used as a therapist
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observation
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One way to follow the flow of the conversation and to determine who is speaking, who's not, etc. Uses for short intervals within the group (10 min periods
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Sociogram
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This is used in addition to sociogram to study small groups
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Interaction Process Analysis
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Does interaction process ananlysis study interaction in small or big groups
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small groups
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What do observers record
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the source and target of every expressive act
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Under Interaction Process Analysis what are the 12 categories used to classify expressive acts
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1. show solidarity
2. shows tension release 3. agrees 4. gives suggestions 5. gives opinions 6. gives orientations 7. asks for orientation 8. asks for opinion 9. asks for suggestions 10. disagrees 11. shows tension 12. shows antagonism |
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By using the interaction process analysis we are determining
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1. what communications give information
2. what communications seek information 3. are there negative emotional responses 4. are there positive emotional responses 5. the general nature of verbal content an possible accompanying behaviors |
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Interaction Process Analysis is a way to determine potential __________ or _________in the group process
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strengths or problem areas
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WHat type of assessment is where you put members names across and put cks next to where they display role. more than one check can be put down.
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Member Role Observation
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What type of assessment is a questionairre that leader, members, etc. can do. helps determining group effectiveness and did it accomplish the goal
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Content and Process Analysis
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This type of observation is completed by members and they write different views of the groups. Ex) Teacher eval.
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Meeting Evaluations
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WHat is required for the person to complete the anonymous meeting eval
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must be able to comprehend
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