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15 Cards in this Set
- Front
- Back
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The quality of collaboration across departments.
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coordination
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A temporary team or committee formed to solve a specific short-term problem involving several departments.
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task force
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A group of participants from several departments who meet regularly to solve ongoing problems of common interest.
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team
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A person responsible for coordinating the activities of several departments on a full-time basis for the completion of a specific project.
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project manager
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The radical redesign of business processes to achieve dramatic improvements in cost, quality, service, and speed.
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reengineering
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An organized group of related tasks and activities that work together to transform inputs into outputs and create value.
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process
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An organization in which everyone is engaged in identifying and solving problems, enabling the organization to continuously experiment, improve, and increase its capability.
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learning organization
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The knowledge, tools, techniques, and activities used to transform organizational inputs into outputs.
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technology
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A type of technology that involves the production of goods in batches of one or a few products designed to customer specification.
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small-batch production
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A type of technology characterized by the production of a large volume of products with the same specifications.
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mass production
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A type of technology involving mechanization of the entire work flow and nonstop production.
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continuous process production
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The degree to which complex machinery is involved in the production process to the exclusion of people.
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technical complexity
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Technology characterized by intangible outputs and direct contact between employees and customers.
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service technology
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Technology characterized by use of the Internet and other digital processes to conduct or support business operations.
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digital technology
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The extent to which departments depend on each other for resources or materials to accomplish their tasks.
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interdependence
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