2- Management Lesson 03 - Chapter 5

Front 1

The code of moral principles and values that govern the behaviors of a person or group with respect to what is right or wrong.

Back 1

ethics

Front 2

A situation that arises when all alternative choices or behaviors have been deemed undesirable because of potentially negative consequence, making it difficult to distinguish right from wrong.

Back 2

ethical dilemma

Front 3

The ethical concept that moral behaviors produce the greatest good for the greatest number.

Back 3

utilitarian approach

Front 4

The ethical concept that acts are moral when they promote the individual's best long-term interests, which ultimately leads to the greater good.

Back 4

individualism approach

Front 5

The ethical concept that moral decisions are those that best maintain the rights of those people affected by them.

Back 5

moral-rights approach

Front 6

The ethical concept that moral decisions must be based on standards of equity, fairness, and impartiality

Back 6

justice approach

Front 7

The concept that different treatment of people should not be based on arbitrary characteristics. In the case of substantive differences, people should be treated differently in proportion to the differences among them.

Back 7

distributive justice

Front 8

The concept that rules should be clearly stated and consistently and impartially enforced.

Back 8

procedural justice

Front 9

The concept that individuals should be compensated for the cost of their injuries by the party responsible and also that individuals should not be held responsible for matters over which they have no control.

Back 9

compensatory justice

Front 10

The obligation of organization management to make decisions and take actions that will enhance the welfare and interests of society as well as the organization.

Back 10

social responsibility

Front 11

Any group within or outside the organization that has a stake in the organization's performance.

Back 11

stakeholder

Front 12

Organizational responsibility that is voluntary and guided by the organization's desire to make social contributions not mandated by economics, law, or ethics.

Back 12

discretionary responsibility

Front 13

A formal statement of the organization's values regarding ethics and social issues.

Back 13

code of ethics

Front 14

A group of executives assigned to oversee the organization's ethics by ruling on questionable issues and disciplining violators.

Back 14

ethics committee

Front 15

A company executive who oversees ethics and legal compliance.

Back 15

chief ethics officer

Front 16

Training programs to help employees deal with ethical questions and values.

Back 16

ethics training

Front 17

The disclosure by an employee of illegal, immoral, or illegitimate practices by the organization.

Back 17

whistle-blowing

Front 18

Individuals are concerned with external rewards(heaven) and punishment and obey authority (God-Church) to avoid detrimental personal consequences (Hell).

Back 18

Pre-conventional Level of Moral Development

Front 19

Lives up to expectations of others. (Good-boy/Good-Girl stage.) Rules and authority exists only to further support stereotypical social roles(male dominance).

Back 19

Conventional

Front 20

individuals are guided by an internal set of values and standards and will even disobey rules or lays that violate these principles. Internal values become more important than the expectations of significant others.

Back 20

post-conventional, or principled level

Front 21

What are the 6 moral rights

Back 21

1) The right to free consent
2) The right to privacy
3) The right to free conscience
4) The right to free speech
5) The right to due process
6) The right to life and safety

Front 22

Normative ethical approaches

Back 22

1) Utilitarian approach
2) Individual approach
3) Moral rights approach
4) Justice approach

Front 23

Three types of justice

Back 23

1) Distributive Justice
2) Procedural Justice
3) Compensatory Justice

Front 24

Levels of Moral Development

Back 24

1) Pre-Conventional
2) Conventional
3) Post Conventional

Front 25

Approaches to corporate environmentalism (green kind)

Back 25

1) Activist approach
2) Stakeholder Approach
3) Market Approach
4) Legal Approach

Front 26

Actively conserve the environment

Back 26

Activist Approach

Front 27

Address multiple stakeholder concerns

Back 27

Stakeholder Approach

Front 28

Respond to customers

Back 28

Market Approach

Front 29

Satisfy legal requirements regarding environmental conservation

Back 29

Legal Approach

Front 30

Total Corporate Social Responsibility

Back 30

1) Economic Responsibility
2) Legal Responsibility
3) Ethical Responsibility
4) Discretionary Responsibility

Front 31

Organizational Structure and System Tools

Back 31

1) Code of Ethics
2) Ethical Structure
3) Whistle Blowing

Front 32

Elements of "The Ethical Organization"

Back 32

1) Ethical Individuals
2) Ethical leadership
3) Ethical Structures and Systems