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15 Cards in this Set
- Front
- Back
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Caller: "I need some help with food today. the Health Department told me to call this number for listing for a local food bank."
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Food Pantries
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What term would you use from the quiklist to find the number for Meals on Wheels?
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Home Delivered Meals
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What terms in the Quicklist find agencies that provide legal aid for civil law matters.
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Veteran Benefits Assistance
Welfare Rights Assistance Employment Discrimination Assistance Housing Discrimination Assistance Elder Law General Legal Aid Labor and Employment Law Landlord/Tenant Assistance |
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What terms might you use to direct someone looking for help with family law matters?
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Child Support Assistance/Enforcement
Lawyer Referral Services Mediation |
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OnTrack Financial Education and Counseling is a multi-county agency that offers budget counseling and other fiancial education services. What terms in the Quicklist are attached to its services?
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Credit Counseling
Debt Consolidation Services Mortgage Delinquency and Default Resolution Counseling Personal Finances/Budget Counseling |
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Caller:"Can I have the number to Western Highlands Network? I want to establish services with a mental health provider."
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Central Intake/Assessment for Psychiatric Services
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A caller needs to reach a domestic violence hotline. What term should you use?
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Telephone Crisis Intervention
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Caller: "My brother just got out of rehab and needs some continued treatment for his addiction problem. Who can help him?
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Comprehensive Outpatient Substance Abuse Treatment
Central Intake/Assessment for Substance Abuse |
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What types of services are included under Telephone Crisis Intervention?
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Crisis Pregnancy Hotlines
Domestic Violence Hotlines Mental Health Hotlines Runaway/Homeless Youth Hotlines Sexual Assault Hotlines Suicide Prevention Hotlines |
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Caller: "I don't have any insurance. Is there is a place I go to see a Doctor for free?"
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Community Clinics
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What code might you use to find the Health Center clinic in Buncombe County.
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Public Clinics
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You are working after 5:00 p.m. and get a call for Child Protective Services. After you pass the information on to the On Call Worker you completing your data entry. What term would you select from the quicklist as the need?
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Children's Protective Services
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You are working after 5:00 p.m. and get a call for Adult Protective Services (APS). After you pass the information on to the On Call Worker you completing your data entry. What term would you select from the quicklist as the need?
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Adult Protective Intervention/Investigation
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What two Taxonomy terms in the Quicklist relate to public benefits that individuals apply for through the Department of Social Services?
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Medicaid
Food Stamps |
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What two Taxonomy terms in the Quicklist relate to public benefits that individuals apply for through the Social Security Administration?
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Social Security Disability
Medicare |
