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41 Cards in this Set
- Front
- Back
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business model
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what enterprise is
how enterprise delivers product/service how enterprise creates wealth |
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search costs
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time and money spent locating product and determing best price
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information asymmetry
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one party in transaction has more information that is important for the transaction than the other party
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richeness
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debt and detail of information that business supply to customer
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reach
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how many people business can connect with and number of products can offer
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dynamic pricing
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price items based on interactions between buyer and seller that determines worth for time period
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virtual storefront
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sell products directly to consumers/businesses
-amazon.com |
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information broker
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provide product, pricing, and avail information
generate revenue from advertisements -ehealthinsurance.com |
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online marketplace
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digital environment for buyers and sellers to meet/interact/conduct business
-ebay.com |
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content provider
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provide digital content
news, movies, photos, video... -cnn.com, mp3.com |
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online service provider
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provides online service
-salesforce.com |
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virtual community
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provide online meeting place to communicate
-ivillage.com |
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portal
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provides initial point of entry to web
-yahoo.com |
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banner ad
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graphic display for advertising
click on banner to visit ad site |
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pop-up ad
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ad that opens automatically and must click to close
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syndicator
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business aggregating content or applications from multiple sources, pack for distribution, and resell to third-party website
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pure-play
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models based purely on internet
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clicks-and-mortar
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website is extension of bricks-and-motar business
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business-to-consumer electronic commerce (B2C)
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retail goods to consumers
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business-to-business electronic commerce (B2B)
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sale of goods among businesses
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consumer-to-consumer electronic business (C2C)
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consumers sell goods to other consumers
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mobile commerce
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use wireless devices to conduct B2C, B2B, C2C
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disintermediation
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remove organizations/process layers responsible for intermediary steps in value chain
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reintermediation
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shift intermediary role to new source
-value chain |
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web personalization
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tailor website to specific user
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call center
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department to handle customer service issues by telephone
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private exchange
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private industrial network;
large firm using extranet to link suppliers and partners |
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net marketplace
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digital marketplace linking buyers and sellers
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exchange
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third-party net marketplace that connects buyers and sellers
spot purchasing transaction based |
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electronic payment system
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use of digital technologies to pay
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digital credit card payment
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secure services for credit card payment
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digital wallet
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store credit card information and owner id
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micropayment
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payment for small sum
>$10 |
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accumulated balance digital payment systems
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users make micropayments and purchases
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stored value payment systems
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instant online payments with value in digital account
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smart card
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plastic card with digital information
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digital cash
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currency in electronic form
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peer-to-peer payment system
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electronic system
send money to those not set up to accept credit card payment |
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digital checking
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use checking account for online payments
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electronic billing presentment and payment system
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pay monthly bills
view bill electronically and pay electronically with credit card/bank account |
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channel conflict
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competition between two or more channels to sell products of same company
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