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41 Cards in this Set

  • Front
  • Back
business model
what enterprise is
how enterprise delivers product/service
how enterprise creates wealth
search costs
time and money spent locating product and determing best price
information asymmetry
one party in transaction has more information that is important for the transaction than the other party
debt and detail of information that business supply to customer
how many people business can connect with and number of products can offer
dynamic pricing
price items based on interactions between buyer and seller that determines worth for time period
virtual storefront
sell products directly to consumers/businesses
information broker
provide product, pricing, and avail information
generate revenue from advertisements
online marketplace
digital environment for buyers and sellers to meet/interact/conduct business
content provider
provide digital content
news, movies, photos, video...,
online service provider
provides online service
virtual community
provide online meeting place to communicate
provides initial point of entry to web
banner ad
graphic display for advertising
click on banner to visit ad site
pop-up ad
ad that opens automatically and must click to close
business aggregating content or applications from multiple sources, pack for distribution, and resell to third-party website
models based purely on internet
website is extension of bricks-and-motar business
business-to-consumer electronic commerce (B2C)
retail goods to consumers
business-to-business electronic commerce (B2B)
sale of goods among businesses
consumer-to-consumer electronic business (C2C)
consumers sell goods to other consumers
mobile commerce
use wireless devices to conduct B2C, B2B, C2C
remove organizations/process layers responsible for intermediary steps in value chain
shift intermediary role to new source
-value chain
web personalization
tailor website to specific user
call center
department to handle customer service issues by telephone
private exchange
private industrial network;
large firm using extranet to link suppliers and partners
net marketplace
digital marketplace linking buyers and sellers
third-party net marketplace that connects buyers and sellers
spot purchasing
transaction based
electronic payment system
use of digital technologies to pay
digital credit card payment
secure services for credit card payment
digital wallet
store credit card information and owner id
payment for small sum
accumulated balance digital payment systems
users make micropayments and purchases
stored value payment systems
instant online payments with value in digital account
smart card
plastic card with digital information
digital cash
currency in electronic form
peer-to-peer payment system
electronic system
send money to those not set up to accept credit card payment
digital checking
use checking account for online payments
electronic billing presentment and payment system
pay monthly bills
view bill electronically and pay electronically with credit card/bank account
channel conflict
competition between two or more channels to sell products of same company