Reading...
Play button
Play button
Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
22 Cards in this Set
- Front
- Back
|
different kinds of information systems
|
operational-level systems
knowledge-level systems mangement-level systems strategic-level systems |
|
|
operational-level systems
|
monitor elementary activities and transactions
|
|
|
knowledge-level systems
|
support knowledge and data workers
|
|
|
management-level systems
|
support monitoring, controlling, decision-making, administrative activities of middle managers
|
|
|
strategic-level systems
|
support long-range planning activities of senior managers
|
|
|
types of information systems
|
executive support system
management information system decision-support system knowledge work system office system transaction processing system |
|
|
transaction processing system
|
computerized system
perform/record daily transactions to conduct business operation level |
|
|
knowledge work systems
|
aid knowledge workers in creation/integration of new knowledge
knowledge level |
|
|
office system
|
computer systems (word processing) that increase productivity of data workers
knowledge level |
|
|
management information systems
|
providing routine summary and exception reports
serve functions of planning, controlling, and decision making management level |
|
|
decision-support system
|
help make decisions that are unique/rapidly changing
combine data and analytical models -stock prices/competitor prices management level |
|
|
executive support system
|
nonroutine decisions
address unstructured decision making through advanced graphics and communications strategic level |
|
|
sales and marketing information system
|
systems to help identify customers, develop products/services, promote products/services, customer support
|
|
|
manufacturing and production information system
|
planning, development, production of products and services
|
|
|
finance and accounting information system
|
keep track of financial assets and fund flows
|
|
|
human resources information system
|
maintain employee record,
track employee skills, job performance, traning, employee compensation and career development |
|
|
enterprise applications
|
coordinate activities, decisions, and knowledge across different functions and levels
|
|
|
supply chain management
|
linkage and coordination of activities in buying, making/moving a product
|
|
|
supply chain
|
network of organization/business processes for procuring materials, transform raw materials to finished products, distribute products to customers
|
|
|
reverse logistics
|
return of items from buyers to sellers
|
|
|
bullwhip effect
|
large flunctuation in inventory from small unanticipated flunctuation in demand
information about demand is distorted as it passes from one entity to next |
|
|
collaborative commerce
|
digital technologies that enable multiple organizations to design, develop, build, move, and manage products
|
