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14 Cards in this Set
- Front
- Back
Integrated Marketing Communications (IMC def)
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designed to make all aspects of marketing communication work together as a united force
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IMC
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1. advertising
2. sales promotion 3. direct marketing 4. public relations |
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Sales Promotion (def)
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offers extra incentive for the product to facilitate immediate sales
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Advertising
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1. creates an image over time
2. emotional message 3. contributes to profitability 4. creates intangible value |
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Sales Promotions
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1. creates immediate action
2. rational message 3. short term profitability 4. creates tangible value |
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Problems
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1. make sure there is awareness before promotions begin
2. message must be consistent |
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Behavioral Learning
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consumer experience with the environment changes behavior
promotional tools act as reinforcers along with product performance to increase the probability or repeat purchases |
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Shaping
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changing an existing behavior, gradually with successive trials, towards a desired behavior by rewarding segments of behvior
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Errors of Shaping
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1. improper fading
2. overuse |
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Price Oriented Promotional Tools
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1. samples
2. coupons 3. money refunds/rebates |
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Samples (POPT)
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eliminate inconvenience and financial risk
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Samples are effective when:
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1. brand is clearly superior
2. not much variety 3. purchase cycle is short 4. desire to change attitude |
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Use of Coupons (POPT)
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1. retain current users
2. encourage brand switching 3. increase in home inventory 4. lengthen purchase cycle |
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Money Refunds/Rebates (POPT)
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1. consumer purchases product
2. mail in proof of purchase 3. refund sent later problems: 1. delayed reinforcement 2. effort |