• Shuffle
    Toggle On
    Toggle Off
  • Alphabetize
    Toggle On
    Toggle Off
  • Front First
    Toggle On
    Toggle Off
  • Both Sides
    Toggle On
    Toggle Off
  • Read
    Toggle On
    Toggle Off
Reading...
Front

Card Range To Study

through

image

Play button

image

Play button

image

Progress

1/14

Click to flip

Use LEFT and RIGHT arrow keys to navigate between flashcards;

Use UP and DOWN arrow keys to flip the card;

H to show hint;

A reads text to speech;

14 Cards in this Set

  • Front
  • Back
Integrated Marketing Communications (IMC def)
designed to make all aspects of marketing communication work together as a united force
IMC
1. advertising
2. sales promotion
3. direct marketing
4. public relations
Sales Promotion (def)
offers extra incentive for the product to facilitate immediate sales
Advertising
1. creates an image over time
2. emotional message
3. contributes to profitability
4. creates intangible value
Sales Promotions
1. creates immediate action
2. rational message
3. short term profitability
4. creates tangible value
Problems
1. make sure there is awareness before promotions begin
2. message must be consistent
Behavioral Learning
consumer experience with the environment changes behavior
promotional tools act as reinforcers along with product performance to increase the probability or repeat purchases
Shaping
changing an existing behavior, gradually with successive trials, towards a desired behavior by rewarding segments of behvior
Errors of Shaping
1. improper fading
2. overuse
Price Oriented Promotional Tools
1. samples
2. coupons
3. money refunds/rebates
Samples (POPT)
eliminate inconvenience and financial risk
Samples are effective when:
1. brand is clearly superior
2. not much variety
3. purchase cycle is short
4. desire to change attitude
Use of Coupons (POPT)
1. retain current users
2. encourage brand switching
3. increase in home inventory
4. lengthen purchase cycle
Money Refunds/Rebates (POPT)
1. consumer purchases product
2. mail in proof of purchase
3. refund sent later
problems:
1. delayed reinforcement
2. effort