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14 Cards in this Set

  • Front
  • Back
Elderly pts are ready to die is a ?
myth
Death and Dying is a ? event.
family
Patients communication needs are for ? they want to know if they are going to feel pain. They want to be in ? to the end. They want to have a need for ? that they made a difference.
information,
control,
meaning
Needs of the family for communication need ?, and have permission to ? and to have someone ? to them.
information,
speak,
listen
Barriers to communication for healthcare workers include fear of ?, lack of ?, avoidance of ?, sense of ?, and ?
mortality,
experience,
emotion,
guilt,
insensitivity
Myths of communication are communication is ?, words meant the same to sender and ?, verbal communication is ?, communication is only ? way, Can't give to much ?
deliberate,
receiver,
primary,
one,
information
? communication is the number one way that we communicate.
Nonverbal
The best way to communicate is to be ? and be ?
genuine,
present
Attentive listening includes nodding your head this ? them to talk, so does ?, we can share our ?, avoid ?
encourages,
silence,
feelings,
misunderstandings
Try ? tactics like "a friend of mine once tried this"
unassuming
Attentive listening- don't change the ?, take your time in giving ?, encourage ? create ?
subject,
advise,
reminiscing,
legacies
Use presence, this requires acknowleding ? use ? and ? Make sure you are being in the ? Serenity and ? can be used for presence also.
vulnerability,
intuition and empathy,
moment,
silence
When is comes to bereavement see what the ? of the survivor is. Talk of ?, these feelings are ?, it takes ? to get through this, Delay long ? decisions.
reaction,
death,
normal,
time,
term
words can be used for ? and ? and can be powerful.
good and evil