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3 Cards in this Set
- Front
- Back
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What two things should telephone advice be limited to?
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1. Instructions on first aid
2. Advising patient to seek further assistance by calling MAS or presenting to ED If advice IS given, it must be recorded by taping or in a designated folder. The above is ACEM policy verbatim (NB Dunn doesn't mention GP or 'stay home' as option here - I think this is deliberate - 'other forms of advice given by staff who have not been treating pt for current condition have been found to be inadequate') |
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Is there an exception to this?
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When staff member is familiar to/has adequate memory of recent ED attendance phone advice may be appropriate - but should always be DOCUMENTED in medical record
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