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14 Cards in this Set
- Front
- Back
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room division
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The largest, and useally most profitable,division in hotel. it typ[ically consists of four departments: from front office,resrvations, housekeeping and uniformed service.
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accounting division
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the hotel division responible for keeping trsack of the many businesss transactions that occur in hotel and managing the hotel finances.
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marketing division
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the hotel division responsible for identifying prospectove guestfor hotel.conforming the products and services of the hotel as much as possible to meet the needs of thoses prospects and persuading prospects to become guests.
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security division
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the hotel division responsible for protection of guests and their property, employees and there property,and the hotel it self
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engineering division
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thotel division responsible for take care of the hotels physical plant and controlling energy costs .
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food beavages division
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the hotel division responsible for preparing and serving food and beavages within the hotel also includes catering and room service .
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environmental benfits
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use limeted resources to save energy
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human resources
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the hotel divison responsible for recruiting,hiring,orienting, traing,motovating promoting
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revenue center
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a divison or department within a hotel that directly generates income through sales of prouducts or services to guests.
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triple bottom line
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is the awarness of try being green
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cost center
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division or department within a hotel that does not directy generate income, cost centers provide support for revenue centers.
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sustainability
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way of doing business that says vcompany souldent take more then it gives back.
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economic benfits
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takes actions to green the propertry to help propert be more profitable
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socal benfits
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havein green polices makes a property more attractive to gurests when called for enviermentaal accountability
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