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15 Cards in this Set
- Front
- Back
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In regards to risk management activities of an organization, What does the leader do?
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The leader promotes, supports, and provides valuable guidance and resources to he loss control effort.
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Successful leaders must understand what core componants of effective leadership?
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- Have foresight.
- Get people to do things that the organization needs done. - Lead by example. - Supervise, inspire, and train personnel. - Create self-initiative. - Support the team. - Get staff to follow the leader. - Get things done. |
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What are Maslow's heirarchy of needs from bottom to top?
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1. Physiological needs
2. Safety/security needs 3. Belonging needs 4. Esteem needs 5. Self-actualization needs |
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The Theory X manager belives that people are what?
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Inherently lazy, need to be told what to do, and will work only when threatened.
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Theory Y manager believes what about employees?
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That by providing a positive work enviroment they accept responsibilty and seek additional responsibilities.
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How does a Theory X leader lead?
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With authoritative and hard techniques to punish or threaten employees or offer rewards for compliance wit directives.
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How does a Theory Y leader
lead? |
With partcipatory and soft style.
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Supervisors deal with what?
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- People
- Ideas - Plans |
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What is the responsibilty of a supervisor?
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Ensure the completion of the assigned work.
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What are the leading cause of liability claims against emergency service organizations?
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Emergency Vehicle Crashes
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Risk management experts say that if a situation is preventable, it is what?
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preventable
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What trumps all componants of an organization?
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The ability to lead
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What should be the first priority of all emergency vehicle drivers?
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Safe arrival at the emergency.
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What should every emergency service organization do in regards to emergency operators and their vehicles?
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- Develope and implement practical, realistic safe driving policies.
- Deliver proper driver education and training. - Provide well-maintained vehicles. - Enforce the policies |
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What should an organization look at in the driver selection process?
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- Individuals attitude
- Past driving record - Driving habits |
