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19 Cards in this Set

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Es la totalidad de las características de un producto o servicio que se busca para satisfacer

Calidad

Qué significa ISO

Igual

Cuáles son las estrategias de una empresa

producto precio calidad

Cuántos ISO hay

6

Cuantos conceptos de principios hay

8

Cuáles son los dos modelos de calidad total

*consumidor


* trabajador

Cuáles son algunos de los principios de calidad total

*Liderazgo


*proveedor


*nueva cultura

Qué significa phva

Planear hacer verificar actuar

Menciona las dos primeras etapas de calidad

Evolución de calidad y círculo de calidad

Cuáles son los tres principios de calidad

Liderazgo proveedor cliente satisfecho

Cuáles son los tres conceptos del enfoque de calidad

empresa cliente producto

Cómo es el nuevo ambiente de negocio

La era de la información enfoques de la calidad

Cuáles son los beneficios del ISO

aumentó los clientes

, Cuáles son los pasos del círculo de calidad

Actuar planear verificar y hacer

Qué es el foda

Debilidades oportunidades amenazas y fortalezas

Marca tres motivos de atracción de producto

Precio duración y versatilidad

Cuales contienen el concepto de modelo de calidad

Trabajador, proveedor, jefe

, cual contiene los conceptos de administración de documentos de una empresa

Manual procedimiento instrucciones registros

A partir de qué año se le llamó calidad total

1990