Verbal And Nonverbal Communication In The Workplace

Superior Essays
something funny makes them laugh. Facial expressions and gestures will be used to communicate a message that it was humorous. Studies can prove that nonverbal communication have a higher percentage of use than verbal. A researcher implied that, “Verbal communication relies on spoken or written words to share information with others. The process involves a series of meetings of organizational members that represent different views on issues of mutual interest” (Stegaroiu, I., & Talal, M. 2014). Verbal communication is a way to inform, teach, and build relationships. A type of verbal communication is interpersonal communication. In an organization Interpersonal communication is a face to face dialogue between two or more individuals with …show more content…
A Productive work environment will established because employees will feel more valued and motivated to work. Manager’s communication with employees is a principled factor to success. It helps build a relationship that contains esprit de corps and trust. Giving subordinates the opportunity to provide feedback shows that a manager is interested in their opinions and ideas. The willingness to work will increase and so will the profits if the company is producing more. “Given that people spend over one third of their active life at their work place, it is obvious that improving the communication activity within organizations can lead to improving the life quality at the work place”(Daneci-Patrau, D. 2011, p.1). However if effective communication is not being practiced at a business place there can be negative results. It can impact the staff and daily operations of a business. Misinterpretation is very common and can cause conflict. It is very crucial information to know that not all messages that goes through the communication process will be successful. Barriers of communication can cause a sender or receiver to need more clarity. For example, noise can cause a person to misunderstand the context of a message due to a hard time hearing. Managers are always advised to communicate in a place and manner that each individual have clarity of the original

Related Documents

  • Improved Essays

    Non-Verbal Communication

    • 724 Words
    • 3 Pages

    By providing relevant training to employees. Using simple and clear words. Jargons should be avoided. Reduce or eliminate any noise level. Listen attentively and as carefully as you can.…

    • 724 Words
    • 3 Pages
    Improved Essays
  • Brilliant Essays

    It is important that we work towards breaking down these barriers that cause a lack of communication in the organization so that we can be more…

    • 3352 Words
    • 14 Pages
    Brilliant Essays
  • Improved Essays

    My Personal Strengths

    • 856 Words
    • 4 Pages

    Strong communication skills are essential in all walks of life. In the business context, workplace communication allows employees…

    • 856 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Self-Esteem Paper

    • 845 Words
    • 4 Pages

    Non-verbal communication can include facial expressions, gestures, and body language. This type of communication can be used to convey feelings, define or reinforce relationships, and regulate the flow of a conversation. Non-verbal communication can be either negative or positive. Positive communication can be something as simple as smiling and waving to someone passing by. Negative communication can be simple things like crossing your arms over your chest or turning your body away from the person who you are talking to.…

    • 845 Words
    • 4 Pages
    Improved Essays
  • Great Essays

    Interpersonal communication involves explaining everything clearly to the service users so they are able to understand what has been said to them. Interpersonal communication not only involves the meaning of words, the information or the message that has been conveyed, but also refers to implicit messages, if the message was intentional or not, which can be expressed through non-verbal behaviours when communicating. Non-verbal communication includes the facial expression of the individual, the tone and also the pitch of the person voice when speaking to someone, also their gesture when speaking they would display this through their body language also the distance that they would have with them and the person they are talking to they would have a physical distance between the communicators when speaking. These signs will give clues and also information, meaning about the conversation they have had and how they have felt about it. This is done for example, people may nod their…

    • 3257 Words
    • 14 Pages
    Great Essays
  • Superior Essays

    Effective communication is at the core of any successful business. It creates a sense of transparency in the organization. This allows trust to flow throughout employees at every echelon. It helps to spike increases in productivity and the flow of work becomes much smoother. When employees are in the dark about what is going on in a company they can become stressed and develop a sense of insecurity which results in a great deal of tension in the workplace.…

    • 1020 Words
    • 5 Pages
    Superior Essays
  • Improved Essays

    1.2 Explain the principles of effective written business communications In order to make your letter, email, reports, representations and other forms of communication effective, you should follow certain scientific principles. The following principles of effective business communication are fundamental, importance and relevant to all media but they are most important to written communication. 1. Clarity 2.…

    • 1850 Words
    • 8 Pages
    Improved Essays
  • Great Essays

    Communication is an imperative component of the society and any organization. The success of any entity is dependent on effective communication and thus its importance is demonstrated by the efficiency of daily operations. Therefore, the importance of effective communication cannot be underestimated and lack of poses an adverse impact on the professional and personal life of an individual as well as an organization. People in an organizational entity spend almost three-quarter of their time in interpersonal scenarios where they interact with subordinates and staff as well as receive instructions from the administration; thus, it is apparent that at the foundation of the problems characterizing organizations is poor communications. Hence, effective…

    • 1725 Words
    • 7 Pages
    Great Essays
  • Improved Essays

    Non Verbal Communication

    • 821 Words
    • 4 Pages

    Communication is one way to connect people all around the world. It is rather complex way of relaying information, because it is verbal or non-verbal, and within verbal there are thousands of different languages and many forms of non-verbal as well. The two, verbal and non-verbal even work collectively at times. Although non-verbal communication lacks specifics, it is a way to communicate from a distance or understand a different language in the form of gestures. A person’s everyday actions are non-verbal forms of communication such as, handshakes, nods, body and facial expressions, but careful the meaning of gestures varies throughout the world.…

    • 821 Words
    • 4 Pages
    Improved Essays
  • Superior Essays

    Communication is one of the most underestimated weapons in an organisation. While most firms focus on their business strategies, the prime concern lies amongst the employees and their poor communication skills. An ideal set up of any organisation would be effective communication between different departments to capitalize the strength and overcome the weaknesses so as to improve the overall health of the organisation as well as maintaining the morale of the employees (Dennis Tourish and Owen Hargie, 2004). Every department is dependent on the other whether directly or indirectly as such it is essential for each and every employee to realize that one cannot survive in isolation. Inter-departmental communication breakdown occurs in different…

    • 1531 Words
    • 7 Pages
    Superior Essays
  • Improved Essays

    These two components are important to conveying messages effectively. Consequently, words communicate the basic content of the message, while, facial expression and body language express the feelings and attitudes of the speaker. In close or important relationships, whether personal or business, it is important to engage with face-to-face interactions in-order-to communicate using both verbal and non-verbal cues. Still, there are other situations where verbal or non-verbal communication alone is sufficient to get my point…

    • 775 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Communication shares ideas, thoughts and feeling with others. However, effective communication is contingent upon the context in which we live as well as the audience to whom we speak. For instance, communication has a huge role to play in the workplace as managers try to get the best out of employees. As managers soar to top management positions and roles change, many fail to upgrade communication skills. Personally, it is a place of isolation.…

    • 710 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    Verbal communication is effective at giving students a voice and allowing them to communicate their ideas, feelings, or concerns. Nonverbal communication involves sending signals and cues to effectively acknowledge a…

    • 730 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    Macalatte Deli Case Study

    • 1208 Words
    • 5 Pages

    MacaLatte Deli & Specialist Grocery ¬¬¬¬¬¬¬ Position Available: Barista (Part/Full-Time) Job Description: Duties and Responsibilities MacaLatte are hiring competent baristas for their six new stores. Successful candidates will be required to carry out a range of duties and responsibilities, including:  Serving customers in a friendly and welcoming manner, maintaining MacaLatte’s culture of high customer service. This includes using the cash register, hot and cold deli counters, drink dispensers, coffee machines and various food trays.  Proficiently preparing all food and drink items available in MacaLatte stores.…

    • 1208 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    Importance of communication has always been realized in all times because it is the most vital means by which people are connected together in society. However, today communication plays a crucial role in almost all aspects of life. Work in business, government or organizations are impossible without communication. People have to communicate with each other, exchange information, make decisions and talk about innovations. Management is a complex practice of communicating with other people.…

    • 1595 Words
    • 7 Pages
    Improved Essays

Related Topics