MacaLatte Deli & Specialist Grocery
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Position Available: Barista (Part/Full-Time)
Job Description:
Duties and Responsibilities
MacaLatte are hiring competent baristas for their six new stores. Successful candidates will be required to carry out a range of duties and responsibilities, including:
Serving customers in a friendly and welcoming manner, maintaining MacaLatte’s culture of high customer service. This includes using the cash register, hot and cold deli counters, drink dispensers, coffee machines and various food trays.
Proficiently preparing all food and drink items available in MacaLatte stores.
Maintaining the store and coffee stations to the highest level of cleanliness and adhering to all sanitation requirements …show more content…
Previous experience in similar working environments or completion of a recognised Barista training course (ie. SCAE Certificate/Diploma) are preferred, but not essential.
Personal Attributes
Interested candidates should be able to serve customers in a friendly and attentive manner. They should have an extroverted and vivacious personality and should be diligent and dependable. Candidates interested in this position should be resourceful and capable of adapting to new environments seamlessly.
Teamwork is a large function of MacaLatte’s working environment, therefore candidates must be co-operative and good team players.
Punctuality on the job is essential.
Skills, Abilities and Attitude:
Working with customers is an integral part of this role, therefore candidates should have exceptional communication skills. They must be capable of adapting to contingencies and have excellent problem-solving skills.
Competent maths and money-handling skills will also be a requirement in this position.
Candidates should be confident in their own abilities and able to make quick decisions. They should be capable of working flexibly and independently, when …show more content…
A lack of communication with management prior to starting could lead to a culture of low communication in the future. Studies reveal that poor communication can affect workers performance. Managers need to communicate with employees regularly to get feedback and offer suggestions in order to prevent confusion about future job assignments; this will help improve workers performance and organizational productivity (Femi, 2014).
Prosci’s research identified 5 key managerial roles in the onboarding process: communicator, advocate, coach, liaison and resistance manager. Top management must be involved in the onboarding process and carry out these roles to assess potential issues and develop a rapport with the new employees.
Another imperative issue to contemplate is a lack of clarity regarding expectations and roles. The onboarding processes must make it clear to the new employees exactly what is expected of them within the organisation and what role they will be undertaking. New employees are a source of potential competitive advantage (McCarthy, 2017) and should be equipped with the knowledge to support the success of the business. Detailed training prior to starting and on-the-job training are essential to the process. Training should be conducted in a well-designed and comprehensive orientation programme, encouraging a hands-on approach to adapting to the
¬¬¬¬¬¬¬
Position Available: Barista (Part/Full-Time)
Job Description:
Duties and Responsibilities
MacaLatte are hiring competent baristas for their six new stores. Successful candidates will be required to carry out a range of duties and responsibilities, including:
Serving customers in a friendly and welcoming manner, maintaining MacaLatte’s culture of high customer service. This includes using the cash register, hot and cold deli counters, drink dispensers, coffee machines and various food trays.
Proficiently preparing all food and drink items available in MacaLatte stores.
Maintaining the store and coffee stations to the highest level of cleanliness and adhering to all sanitation requirements …show more content…
Previous experience in similar working environments or completion of a recognised Barista training course (ie. SCAE Certificate/Diploma) are preferred, but not essential.
Personal Attributes
Interested candidates should be able to serve customers in a friendly and attentive manner. They should have an extroverted and vivacious personality and should be diligent and dependable. Candidates interested in this position should be resourceful and capable of adapting to new environments seamlessly.
Teamwork is a large function of MacaLatte’s working environment, therefore candidates must be co-operative and good team players.
Punctuality on the job is essential.
Skills, Abilities and Attitude:
Working with customers is an integral part of this role, therefore candidates should have exceptional communication skills. They must be capable of adapting to contingencies and have excellent problem-solving skills.
Competent maths and money-handling skills will also be a requirement in this position.
Candidates should be confident in their own abilities and able to make quick decisions. They should be capable of working flexibly and independently, when …show more content…
A lack of communication with management prior to starting could lead to a culture of low communication in the future. Studies reveal that poor communication can affect workers performance. Managers need to communicate with employees regularly to get feedback and offer suggestions in order to prevent confusion about future job assignments; this will help improve workers performance and organizational productivity (Femi, 2014).
Prosci’s research identified 5 key managerial roles in the onboarding process: communicator, advocate, coach, liaison and resistance manager. Top management must be involved in the onboarding process and carry out these roles to assess potential issues and develop a rapport with the new employees.
Another imperative issue to contemplate is a lack of clarity regarding expectations and roles. The onboarding processes must make it clear to the new employees exactly what is expected of them within the organisation and what role they will be undertaking. New employees are a source of potential competitive advantage (McCarthy, 2017) and should be equipped with the knowledge to support the success of the business. Detailed training prior to starting and on-the-job training are essential to the process. Training should be conducted in a well-designed and comprehensive orientation programme, encouraging a hands-on approach to adapting to the