Communication is essential to co-create health for the patient in patient centered care. Lack of it may lead to tragedy, as in illustrated in Noah’s Story: Are you listening?. This story follows the care experience of miscommunication, and an early discharge from the hospital contribute to an adverse event that leads to four-year-old Noah’s death” (IHI, 2017). Identifying the failures of the system in this story is a first step towards fostering a culture of caring in which clear communication is practiced, every employee contributes to care, and there is an understanding of the importance of following organizational protocol. Noah’s mother, Tanya, made decisions and took every action to her greatest ability. She depended on the staff and system
…show more content…
Standing one’s ground means knowing when to push and when to yeald. It might be difficult when the process is frogin. Such as moving from the paternalistic model to a form of deliberative model. Having the consent for Noah’s surgery revoked and destroyed is the first step in advocating for him. Second, have a complete re-examination and have the care plan begin with the new results and information. Third, consult a second doctor or visit the closest pediatric care center/ hospital. Next, Present a written statement of goals and concerns to be considered and followed as appropriate. Finally, working only with a care provoder than is able to respect and work with that statement. In short, drfining the goals, communicating them, working with care providors able to comply with in the limits of safety is essential in advocating for Noaha. (What CUSP thing can I …show more content…
Expressing all personal concerns to each staff member along with the questions until the concerns are addressed and the child receives more attention. Actually stating to the staff that it is felt that Noah is not receiving the proper attention and that his health is declining. In the end, refusing to leave the hospital until the proper care is given. However, if leaving the hospital, one should request quidance to other resources such as printed instructions, other hospitals serving the pediatric population. Friends and family should be involved for support, freeing the parent to research or intercat with staff. (Where canI use this)
2. Discussion Question: Tanya has made an extra trip to express her concerns, brought new information and family history, and made it clear that she did not want Noah to have an unnecessary surgery. Was the ENT specialist listening to her? Why or why
Standing one’s ground means knowing when to push and when to yeald. It might be difficult when the process is frogin. Such as moving from the paternalistic model to a form of deliberative model. Having the consent for Noah’s surgery revoked and destroyed is the first step in advocating for him. Second, have a complete re-examination and have the care plan begin with the new results and information. Third, consult a second doctor or visit the closest pediatric care center/ hospital. Next, Present a written statement of goals and concerns to be considered and followed as appropriate. Finally, working only with a care provoder than is able to respect and work with that statement. In short, drfining the goals, communicating them, working with care providors able to comply with in the limits of safety is essential in advocating for Noaha. (What CUSP thing can I …show more content…
Expressing all personal concerns to each staff member along with the questions until the concerns are addressed and the child receives more attention. Actually stating to the staff that it is felt that Noah is not receiving the proper attention and that his health is declining. In the end, refusing to leave the hospital until the proper care is given. However, if leaving the hospital, one should request quidance to other resources such as printed instructions, other hospitals serving the pediatric population. Friends and family should be involved for support, freeing the parent to research or intercat with staff. (Where canI use this)
2. Discussion Question: Tanya has made an extra trip to express her concerns, brought new information and family history, and made it clear that she did not want Noah to have an unnecessary surgery. Was the ENT specialist listening to her? Why or why