HCM is committed to providing Remarkable Care for our patients, identified Remarkable Quality as a Strategic Advantage, and has defined Remarkable as national top 10% performance (Hill). If top decile data are not available, HCM uses the best available comparative data or internal trends to demonstrate performance (Hill). HCM is first and foremost a clinical enterprise serving as The Community’s hospital (Hill). The majority of their key health care outcomes compared at the national level perform at or near the top decile (Hill). The CMS Value Based Purchasing (VBP) program rewards quality of care through payment incentives (Hill). VBP measures represent an organization’s performance related to quality, efficiency, safety, and cost (Hill).
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HCM outperforms its nearest competitor and performs at near the national top 20% (best available benchmark) (Hill). A review of the slight increase in the 2012 rate determined issues related to physician documentation of co-morbid conditions (Hill). A 2013 action plan expanded concurrent review of physician documentation (Hill). Inpatient Acute Myocardial Infarction (AMI) mortality rate is a 2014 VBP measure (Hill). HCM has a very small number of AMI patients admitted, as most are transferred directly from the ED to a higher level of care (Hill). Only patients at the end of life and comfort care patients are admitted to HCM (Hill). Even with these conditions, HCM outperforms its competitors providing a positive patient experience and exceeding patient expectations (Hill). HCM has identified a Remarkable Patient Experience as a Strategic Advantage (Hill). The Patient Experience represents 30% of the CMS VBP score (Hill). Hill Country Memorial achieved a 2013 VBP Patient Experience score of 95 out of a possible 100 for 2013 and 2014 VBP Patient Experience score of 98 for 2014 (Hill). HCM is ranked 1st in the State of Texas and 1st in the Nation
HCM outperforms its nearest competitor and performs at near the national top 20% (best available benchmark) (Hill). A review of the slight increase in the 2012 rate determined issues related to physician documentation of co-morbid conditions (Hill). A 2013 action plan expanded concurrent review of physician documentation (Hill). Inpatient Acute Myocardial Infarction (AMI) mortality rate is a 2014 VBP measure (Hill). HCM has a very small number of AMI patients admitted, as most are transferred directly from the ED to a higher level of care (Hill). Only patients at the end of life and comfort care patients are admitted to HCM (Hill). Even with these conditions, HCM outperforms its competitors providing a positive patient experience and exceeding patient expectations (Hill). HCM has identified a Remarkable Patient Experience as a Strategic Advantage (Hill). The Patient Experience represents 30% of the CMS VBP score (Hill). Hill Country Memorial achieved a 2013 VBP Patient Experience score of 95 out of a possible 100 for 2013 and 2014 VBP Patient Experience score of 98 for 2014 (Hill). HCM is ranked 1st in the State of Texas and 1st in the Nation