Communication is paramount in daily life and plays a central part in the clinical area as it boosts mutual understanding. (Jootun & McGhee, 2011) The purpose of this assignment is to discuss the importance of verbal and non-verbal communication in establishing a therapeutic relationship between nurse and patient. This essay will cover body language, therapeutic touch, spoken language, active listening and paralinguistic communication, trust, humour, Patient-centred care, and the bond between nurses and patients.
1. Non-verbal communication
Non-verbal communication leads a pivotal part in social communication. (Jootun & McGhee, 2011) Some study proposes that 93% of interaction occurs through non-verbal communication. (Jootun & McGhee, 2011) …show more content…
(Babatsikou & Gerogianni, 2012) Trust is one of the most important aspects to build a therapeutic relationship between nurse and patient. Nurses need to be acquainted with consummate communication skills using empathy and caring to strengthen a therapeutic relationship. (Doherty & Thompson, 2014) A successful therapeutic relationship will allow a patient to become more open to expressing their wishes and needs. (Jootun & McGhee, 2011) This promotes to establish a relationship of mutual trust between nurse and patient. (Jootun & McGhee, 2011)
Humour is another way of establishing a good therapeutic relationship. Humour can be a useful technique to free new patients from a feeling of uneasiness, concerns, or at times boredom. (Tremayne, 2014) Humour and laughter are naturally occurring emotional reactions that closely connect nurses with patients on a human level if it is considered with care to use in the best-suited circumstances and to appropriate people. (Tremayne, 2014) Tremayne (2014) claims that the use of humour is essential and related in modern nursing and it is acknowledged by healthcare providers. In
1. Non-verbal communication
Non-verbal communication leads a pivotal part in social communication. (Jootun & McGhee, 2011) Some study proposes that 93% of interaction occurs through non-verbal communication. (Jootun & McGhee, 2011) …show more content…
(Babatsikou & Gerogianni, 2012) Trust is one of the most important aspects to build a therapeutic relationship between nurse and patient. Nurses need to be acquainted with consummate communication skills using empathy and caring to strengthen a therapeutic relationship. (Doherty & Thompson, 2014) A successful therapeutic relationship will allow a patient to become more open to expressing their wishes and needs. (Jootun & McGhee, 2011) This promotes to establish a relationship of mutual trust between nurse and patient. (Jootun & McGhee, 2011)
Humour is another way of establishing a good therapeutic relationship. Humour can be a useful technique to free new patients from a feeling of uneasiness, concerns, or at times boredom. (Tremayne, 2014) Humour and laughter are naturally occurring emotional reactions that closely connect nurses with patients on a human level if it is considered with care to use in the best-suited circumstances and to appropriate people. (Tremayne, 2014) Tremayne (2014) claims that the use of humour is essential and related in modern nursing and it is acknowledged by healthcare providers. In