The Importance of Cross Cultural Education and Training for Employees in the United States
Leigh Ann Murphy
Touro University Worldwide
Executive Summary
This proposal was conducted to examine the importance of cross cultural training among managers and employees in the U.S. with the goal of cultivating strong relationships with our associates and clientele with cultural differenecs and foreign employees.
The research conducted draws attention to the most successful forms of managerial cultural training in relation to the hierarchy of cultural awareness. Studies have shown that most effective forms of training involve informational research, hands on role playing and emotional sensitivity training. These areas also address the three most …show more content…
This proposal will focus on the training process, guided by a strongly backed HR department initiative, for American managers and employees working cross culturally with foreign clientele and the importance of these training programs. The best training method for American managers will also focus on the outline of the hierarchy of cultural awareness. Proper training and technique for managers and employees that work cross-culturally has been an important aspect for any company with an international reach. Investing in cultural training for management involved in international business affairs is important for company success. How these managers will be trained effectively to carry out their duties in a way that is culturally respectful and effective is the most important part of conducting cultural awareness studies with foreign business partners. According to William D. Wunderele, and his experience of cultural training, there is a hierarchy of cultural awareness in which the foundation is laid for reaching the ultimate level of cultural competence (Wunderele, 2006). This proposal will show the need for each level of training for all American management that are embarking on foreign …show more content…
For the purpose of this proposal, the last two levels will be combined to create four areas of focus for American managers to better adapt to cultural differences. Studies regarding cultural intelligence have also identified 73 essential skills for expatriate success from prior research, which were distilled into the three most important experiential learning theory competencies deemed to be critical to cross-cultural adaptation: concrete experience, active experimentation and reflective observation (Rehg, et. al., 2010). This hierarchy and these outlined critical components of cultural competence will be combined to create the most effective training program possible for the American
Leigh Ann Murphy
Touro University Worldwide
Executive Summary
This proposal was conducted to examine the importance of cross cultural training among managers and employees in the U.S. with the goal of cultivating strong relationships with our associates and clientele with cultural differenecs and foreign employees.
The research conducted draws attention to the most successful forms of managerial cultural training in relation to the hierarchy of cultural awareness. Studies have shown that most effective forms of training involve informational research, hands on role playing and emotional sensitivity training. These areas also address the three most …show more content…
This proposal will focus on the training process, guided by a strongly backed HR department initiative, for American managers and employees working cross culturally with foreign clientele and the importance of these training programs. The best training method for American managers will also focus on the outline of the hierarchy of cultural awareness. Proper training and technique for managers and employees that work cross-culturally has been an important aspect for any company with an international reach. Investing in cultural training for management involved in international business affairs is important for company success. How these managers will be trained effectively to carry out their duties in a way that is culturally respectful and effective is the most important part of conducting cultural awareness studies with foreign business partners. According to William D. Wunderele, and his experience of cultural training, there is a hierarchy of cultural awareness in which the foundation is laid for reaching the ultimate level of cultural competence (Wunderele, 2006). This proposal will show the need for each level of training for all American management that are embarking on foreign …show more content…
For the purpose of this proposal, the last two levels will be combined to create four areas of focus for American managers to better adapt to cultural differences. Studies regarding cultural intelligence have also identified 73 essential skills for expatriate success from prior research, which were distilled into the three most important experiential learning theory competencies deemed to be critical to cross-cultural adaptation: concrete experience, active experimentation and reflective observation (Rehg, et. al., 2010). This hierarchy and these outlined critical components of cultural competence will be combined to create the most effective training program possible for the American