Human resource practices in the Hospitality industry are vast. These practices shape and promote a company's organizational culture and determines the quality of relationships and interactions between the managers and the employees. A review of company HR practices provides useful information as to the structure and design of its daily communications.
HR manager's background and perspective
HR in the Red Lobster is not just about the handling the daily routines of the restaurant such as scheduling vacations and handling recruitment files. However, it also involves personalized interactions with the employees through ventures such as company parties and cocktails. All of Red Lobster HR practices spring from the company's background. …show more content…
The company teams with notable food safety institutions such as the Global Food Safety Initiative and the Food and Drug Administration to ascertain the safety of its food (Red Lobster, 2015).
A look at the Red Lobster company and communication structure reveals its preference for the bureaucratic leadership approach. Predominantly, the employees communicate with their line leader based on the organogram, helping them to avoid overstepping their immediate leaders (Sommerville, 2007).
Organization chart
Bill Darden is the founder of the Red Lobster company. The company's executive authority lies with the supervisory board headed by the chair while the CEO heads the management. A private equity company called the Golden Gate Capital bought the Red Lobster Company from the Darden in 2014, affording it the status of a private restaurant (Red Lobster, …show more content…
According to Walker & Miller, HR professionals hire, maintain, and grow employees who are passionate about the hospitality industry. The concept of organizational effectiveness applies closely in the Red Lobster since its HR practices go beyond the administrative and the legally sanctioned activities to value addition that directly improves the company's performance. In practice, Red Lobster HR enhances value addition by empowering the employees towards developing their talents and honing their occupational skills (Walker & Miller, 2010).
Thus, the Red Lobster HR strategic is in close conformity to the class ideas and perspectives. This explains the growth that the company has attained over the decades since its inception.
References
Kulik, C. T., & Perry, E. (2004). Human resources for the non-HR manager. Psychology Press.
Red Lobster. (2015). Retrieved October 7, 2015 from www.redlobster.com
Sommerville, K. L. (2007). Hospitality employee management and supervision: concepts and practical applications. John Wiley & Sons.
Walker, J. R., & Miller, J. E. (2010). Supervision in the hospitality industry: Leading human resources. Sixth Ed. Nashville: John Wiley and