Case Study Analysis: Meltdown at Koeberg
Introduction
Dr. Behr has just begun a one-year commitment as Koeberg District Hospital’s interim medical director and several challenges are presenting themselves as he assumes his position. These issues include prolonged renovations which are hindering the hospital’s operations, underexperienced staff, a lackadaisical attitude toward job performance, and a general attitude of discontent among staff members. In order to be successful in his administrative duties, Dr. Behr must find methods to address and remedy the difficulties which are hampering the operations at Koeberg District Hospital. This paper will discuss the problems he is facing, identify and explain the components of job design which …show more content…
With this in mind, Dr. Behr should set out to delineate the duties of each position in order to ensure that no individual is overextended. Primary duties should be stated, and their scope clearly defined, with a quantity of required work specified. It is important that each position’s place on the organizational ladder is known in order to facilitate independent decision-making processes when appropriate. In specifying this information, the ability to make adaptations becomes easier. “In many situations, job specialization leads to more manageable jobs and greater professionalization” (Berman et al., 2016, p. 184). Certainly, these aspects are important to consider in striving for improved hospital …show more content…
Behr to know how to proceed in improving circumstances at the hospital, he must first gain an understanding of the current prevailing attitudes and conditions. This can be accomplished by assessing current levels of engagement. “Organizations can’t know if they’re improving unless they have a baseline... The most common approach to develop this baseline is through an employee engagement survey...Survey results can directly measure engagement” (Lavina, 2016, para. 8). Results gathered can then be used to develop specific plans to increase engagement. Establishing a positive work climate is of utmost importance at Koeberg Hospital. There are a few specific ways in which to accomplish this in order to motivate staff members. The first, and most primary way to accomplish this is to increase communication staff-wide. Berman et al. (2016) state, “More communication can often make both workers and their managers better off” (p. 228). Communicating about everything from job requirements to details about specific challenging assignments can facilitate increased job engagement through positive interactions. Part of the communication process should include provisions for providing feedback to staff. “Feedback is evaluative information given to employees about their performance or behavior,
Introduction
Dr. Behr has just begun a one-year commitment as Koeberg District Hospital’s interim medical director and several challenges are presenting themselves as he assumes his position. These issues include prolonged renovations which are hindering the hospital’s operations, underexperienced staff, a lackadaisical attitude toward job performance, and a general attitude of discontent among staff members. In order to be successful in his administrative duties, Dr. Behr must find methods to address and remedy the difficulties which are hampering the operations at Koeberg District Hospital. This paper will discuss the problems he is facing, identify and explain the components of job design which …show more content…
With this in mind, Dr. Behr should set out to delineate the duties of each position in order to ensure that no individual is overextended. Primary duties should be stated, and their scope clearly defined, with a quantity of required work specified. It is important that each position’s place on the organizational ladder is known in order to facilitate independent decision-making processes when appropriate. In specifying this information, the ability to make adaptations becomes easier. “In many situations, job specialization leads to more manageable jobs and greater professionalization” (Berman et al., 2016, p. 184). Certainly, these aspects are important to consider in striving for improved hospital …show more content…
Behr to know how to proceed in improving circumstances at the hospital, he must first gain an understanding of the current prevailing attitudes and conditions. This can be accomplished by assessing current levels of engagement. “Organizations can’t know if they’re improving unless they have a baseline... The most common approach to develop this baseline is through an employee engagement survey...Survey results can directly measure engagement” (Lavina, 2016, para. 8). Results gathered can then be used to develop specific plans to increase engagement. Establishing a positive work climate is of utmost importance at Koeberg Hospital. There are a few specific ways in which to accomplish this in order to motivate staff members. The first, and most primary way to accomplish this is to increase communication staff-wide. Berman et al. (2016) state, “More communication can often make both workers and their managers better off” (p. 228). Communicating about everything from job requirements to details about specific challenging assignments can facilitate increased job engagement through positive interactions. Part of the communication process should include provisions for providing feedback to staff. “Feedback is evaluative information given to employees about their performance or behavior,