Change is a continuing process. Changes are necessary and sometimes mandatory in every practice and sector. In medical or nursing practice there occur many changes resulting from various experimentation and research. Changes in nursing might be advancements or innovations in healthcare technology or way of dealing with patients. …show more content…
Study show that communication among clinicians, nurses, patients, and families is vital to quality improvement in healthcare. In intensive care units (ICU) there is separation of relatives as there is decreased visit length which may disrupt and cause anxious to the family so nurses should provide appropriate information to them. Nurses must perceive and share the feelings of client in ICU and communicate at the bedside even when they are unconscious or sedated showing them empathy and care these helps in improving patients’ satisfaction, outcomes and provide psychological support to patients. Effective communication is an integral component of empathy, maintain nurse-patient relationship and decrease fear among family members and patients (Gauntlett & Laws 2008; Munro & Savel …show more content…
The study suggests identifying the need and providing needed information to family members which help them to reduce anxious (Debaty et al. 2015). In contrast the study of Fox (2014) show that the approach of communication by nurses and physician with patients and family has been adopted through the formal family meeting, a bundled checklist approach, exchange of information regarding patient’s condition. The ICU nurse has developed their communication strategy and skill, culture of providing effective communication for ICU patients and their families has been adopted. This has helped in improvement in patients’ health condition and satisfaction. Similarly, McPeake (2016) suggested communication to be done among the patient’s family in ICU. As communication of nurses with the family help nurses to provide person-centered care to the critical ill patients. Likewise, in the study of Edvardsson & Nay (2009) states improvement of care plans, providing individualized care, establishing of trusting relationships among all staff, patients and family allow person-centered care in