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38 Cards in this Set
- Front
- Back
The key ingredient to becoming an effective helper is:
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Interpersonal skills – facilitation skills
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Transference refers to:
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unresolved conflict with previous relationships; bringing past experiences to a new relationship; transferring/shifting negative or positive feelings about a person from your past to another person
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Empathy is the:
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the ability to put yourself in the shoes of the other person or to see the world through his or her eyes.
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How does the client’s worldview or cultural context influence the helping process?
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I affects the way the client responds to situations that may not be similar to others or ourselves. Being aware of our own worldviews and cultural influences will allow us to understand clients and their situations in context.
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Define: warmth
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the ability of the specialist to communicate a sense of caring
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Define: listening
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active process of responding to total messages; listening with your ears to the verbal message while observing and reading body language or nonverbal behavior and analyze and interpret the context of the message
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Define: inviting requests
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the ability of the TRS to encourage the client to ask questions or make requests by anticipating where the client is headed.
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Define: responding with action
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follow through with concrete action to fulfill request of a client
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Interventions - potential outcomes of: ASSERTIVENESS TRAINING
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involves - role playing, modeling, and instruction on how to recognize and appropriately share feelings that may be difficult to express: outcomes – respect for self and others, honest communication of feelings and ideas, standing up for rights of self and others and increase of self esteem
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Interventions - potential outcomes of: HORTICULTURE THERAPY
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uses a variety of plant materials to create therapeutic relationships and outcomes. Outcomes – catalyst for creativity, improved social activity and mental health, motivates physical activity and personal well being.
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Interventions - potential outcomes of: PHYSICAL ACTIVITY
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umbrella term that encompasses aerobic and anaerobic exercise, sport, and bodily movement produced by the skeletal muscles resulting in energy expenditure. Outcomes include – decreased pain, anxiety & stress; reduced incidence of falls and symptoms of depression; improved physiological functioning; reduced symptoms of depression; promotion of healthy lifestyles among youth with physical and cognitive disabilities.
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Interventions - potential outcomes of: EXPRESSIVE ARTS
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encompass a number of specialist including music and art specialists – modalities used include storytelling, journaling, writing, various hands on and visual arts. outcomes – promotes learning, expression of thoughts and feelings, improved functioning and socials interaction.
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In which intervention are participants taught a variety of verbal and nonverbal responses to use during leisure experiences?
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Social skills training
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An intervention frequently used with clients who show signs of disorientation, confusion, and memory loss is called:
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reality orientation
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Modeling is:
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drawing upon the best research possible in addressing client needs and getting client outcomes; using research evidence with clinical decision making to select interventions that are effective with clients having specific needs
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What is are characteristics found with new helpers that results in ineffective listening?
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Novice helper might rely on book knowledge with initial listening responses, might respond to facts(content) rather than the person (feelings) or context.
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Intraindividual |
being or occurring within the individual One person daydreaming meditating |
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Extraindividual |
One person with an object - no other people around Playing solitaire watching tv video games |
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Aggregate |
Several people participating without interacting with each other |
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Interindividual |
between : among : together : involving two or more Tug of war ping pong arm wrestling |
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Unilateral |
involving only one group Competing against each other tag hide seek |
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Multilateral |
involving more than two groups Group competes against equal teams |
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Intragroup |
being or occurring within a single group Choirs band canoeing |
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Intergroup |
between : among groups compete agains one another Baseball team sports |
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Listening
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the process of consciously receiving another person’s message actively, responsively and eagerly
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Acknowledgement
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recognizing the other person’s feelings without inserting your own values or judgements; “I hear what you are saying” or nodding
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Feedback
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The process that the receiver uses to relay to the sender the effect that the message has had. It either helps the sender keep track or alters his course of communication. “You really helped me understand” or “can you help me understand more”
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Focusing/Refocusing
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picking up central topics or cues given by the sender. Good for redirecting communication that has gotten off-track. “you were telling me earlier about your desire to travel.”
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Validation
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the process of verifying the accuracy of the sender’s message. “yes it’s alright to cry when someone you love has died.”
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Reflection
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Identifying and sending back a message acknowledging the feeling expressed rather than paraphrasing the verbal message. “does this mean you have changed your mind and now want to go on the outing?”
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Open-Ended question
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Asking questions that cannot be answered with “yes” “no” or “maybe”. An answer of many words is required. This broadens the conversation opportunities and helps the client open up
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Non-verbal encouragement
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using the body to communicate attention and interest (posture nodding, facial expression, eye contact, touch)
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Restatement
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echoing back the client’s last few words “…you hear voices?”
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Paraphrase
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rewording what the client has said to you. “you mean that you are angry”
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Neutral response
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showing interest and involvement without saying anything else.
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Incomplete sentences
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encouraging the client to continue by leading him. “then your mother said”
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Minimum verbal activity
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keeping your own verbalization minimal and letting the client lead the conversation
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Broad opening statements
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opening the communication so that the client is encouraged to talk. “how are you feeling today”
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