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33 Cards in this Set
- Front
- Back
communication
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A social process in which individuals employ symbols to establish and interpret meaning in their environment
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Five key terms in our perspective are:
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social, process, symbols, meaning, and environment
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social:
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The notion that people and interactions are part of the communication process
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process:
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Ongoing, dynamic, and unending occurrence
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symbol:
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Arbitrary label given to a phenomenon
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concrete symbol:
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Symbol representing an object
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abstract symbol:
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Symbol representing an idea or thought
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meaning:
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What people extract from a message
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environment:
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Situation or context in which communication occurs
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The environment's elements:
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Time, place, historical period, relationship, and a speaker’s and listener’s cultural backgrounds.
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Palo Alto team:
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A group of scholars who believed that a person “ cannot not communicate”
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models:
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Simplified repre-sentations of the communication process
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Linear Model of Communication:
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One- way view of communication that assumes a message is sent by a source to a receiver through a channel
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source:
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Originator of a message
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Message:
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Words, sounds, actions, or gestures in an interaction
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Receiver:
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Recipient of a message
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Channel:
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Pathway to communication
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Noise:
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Distortion in channel not intended by the source
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Semantic Noise:
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Linguistic influences on reception of message
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Physical ( external) noise:
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Bodily influences on reception of message
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Psychological noise:
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Cognitive influences on reception of message
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Physiological noise:
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Biological influences on reception of message
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Interactional model of communication:
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View of communication as the sharing of meaning with feedback that links source and receiver
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Feedback:
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Communication given to the source by the receiver to indicate understanding ( meaning)
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Field of experience:
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Overlap of sender’s and receiver’s culture, experiences, and heredity in communication
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Transactional model of communication:
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View of communi-cation as the simultaneous sending and receiving of messages
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Ethics:
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Perceived rightness or wrongness of an action or behavior
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Models of communication:
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The linear model, the interactional model, and the transactional model.
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When the text states that conversations change from one era to another, this reflects which element of the communication process?
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Process
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According to communication researcher Frank Dance, which of the following represents the processual nature of communication?
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Spiral
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Which model of communication is based on research by Shannon and Weaver which suggests that information transmission is passed from one person to another?
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Linear
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A person's background, including his or her culture, life experiences, and heredity is called:
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Field of experience
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Listening to bigoted comments made by another person represents which of the following elements of the communication process?
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Psychological noise
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