1. Company Background Bentley is a British luxury automaker founded by W.O. Bentley in 1919. It was acquired by Rolls-Royce Limited in 1931 and later acquired by Volkswagen in 1998. Its mission is “To build a fast car, a good car, the best in its class” (About Bentley, n.d.) and headquarter is located in Crewe, England. Bentley automobiles can be sold via franchised dealers world-wide. In 2001, it first entered China market (“Bentley Mulsanne”, 2009) and China even became the largest market…