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    Customer Service Skills

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    According to Alan Collier (2011), good customer service is a critical aspect of a quality product. In order to meet the tourism marketing idea of "meeting and exceeding customer expectations", customer service needs to be consistent, continuous, thoughtful and available. Staff who contribute service need to have appropriate skills, knowledge and attributes to perform their jobs to the best of their ability. Alan Collier goes on to identifying listening skills, punctuality, courtesy, integrity…

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    A God’s eyes view angle is presenting the view of a fancy restaurant. Classical music is playing on the scene. Everything looks so fancy and dedicated at the restaurant and this shows to the audience that everyone in there is from high social standing. The scene is high key lighting and this reveal that’s going to be funny. Holmes is sitting in a chair seeing the time like he is waiting for someone. Rack Focus shot, presents people who are in the restaurant and with the zoom, the audience can…

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    Tips For Writing a Cover Letter For Customer Service Job A cover letter is a document that your future employer will be reading before going through your resume. Therefore, you must write it carefully because it will make the recruiter take interest in your profile and schedule your interview at the earliest. Whichever profession you opt for, sending a cover letter that is in accordance with the field is very necessary. So it is essential that you take time to write it carefully in a…

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    years I have been working in busy customer service roles. I am required to determine customer needs and provide solutions. For example, as a HR advisor, I would continually attend to front counter relations, often providing continuous help to member of the community that would be looking for work. AS a result, this ensures correct data entry and highly efficient job seeker registrations. I am passionate and committed to providing excellent customer service and my university degree has seen…

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    top car rentals companies in the countries, which is very well known also outside of the countries. Enterprise holding is known as the best transportation service provider in the world which exceed in customers’ expectations for service, quality and value. Which provide their employees with a great place to work to better provide customer service, which they proudly serve in their communities as a dedicated corporate citizen. Being a Business Administration Management Marketing as an intern my…

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    customer service. ICMI research indicates that more than two-thirds of center leaders believe social media customer service is important, yet only 41% of contact centers currently offer social media support. Why the gap, and what are the long-term implications? Countless brands simply don’t know where or how to start, and the lack of action could be driving customers to the competition. 2015 Harris Interactive research revealed that 69% of customers are willing to pay more for a product or…

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    when needed. This allows both companies to have the most timely and accurate information at their fingertips. It is a win-win for both companies. 5. Evaluate which customer service attribute would be most important to a company that supplies meals to an airline. Justify your answer. The most important customer service attribute for airlines would be their food/meals. The customer may fly on this specific airline solely because of the food that is served. The vacation jetsetter probably does…

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     The business will strive to gain credibility and to provide excellent service to the customers. Through word of mouth, its loyal customers will be the ones who will share their experience of the service. A positive feedback of a service is very convincing when building the reputation of the business in the market. 6.2.2 Marketing Objectives Tito’s and Tita’s Laundry Shop is a laundry service that caters its service to the residents of high-rise condominiums in Manila. Being a start-up…

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    C. 2015, it is widely recognized how service quality holds a role in the enhancement of any tourism destination and its improved performance. Nowadays, providing a high quality services to meet the visitors’ expectation has become an important factors to make a successful business. Therefore, service quality has become a key strategy in an organizational effort to satisfy and retain visitors or customers at the same…

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    Lehgo Case Study

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    Lehgo Mobile Application to their operations, and present the applicability of the platform with long distance buses. 7.3. REACHING & COMMUNICATING WITH THE MOTORIST Reaching and communicating with motorists who are keen to extend ride sharing services will be achieved primarily by outdoor advertising in contexts frequented by such ones. In addition to the abovementioned press editorial, this therefore includes use of the following…

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