Type A and Type B personality theory

The service provided in McDonald’s Singapore is reliable. They are accurately delivered, and they are dependable. The service and service providers are responsiveness. The service providers in McDonald’s Singapore all have the willingness to assist customers whenever they need help, and they provide timely service. Assurance is the third servqual dimension. Assurance combines a number of things to ensure assurance is achieved. Competence is one where the employees at McDonald’s Singapore posses…

Neither Dale Carnegie nor the publishers, Simon and Schuster, anticipated more than this modest sale. To their amazement, the book became an overnight sensation, and edition after edition rolled off the presses to keep up with the increasing public demand. Now to Win Friends and InfEuence People took its place in publishing history as one of the all-time international best-sellers. It touched a nerve and filled a human need that was more than a faddish phenomenon of post-Depression days, as…

sound that poured out of his mouth it was almost impossible to distinguish a single word. Just once Winston caught a phrase -'complete and final elimination of Goldsteinism'- jerked out very rapidly and, as it seemed, all in one piece, like a line of type cast solid. For the rest it was just a noise, a quack-quack-quacking. And yet, though you could not actually hear what the man was saying, you could not be in any doubt about its general nature. He might be denouncing Goldstein and demanding…