A tour manager should have organization, interpersonal skills, listening skills, problem-solving skills, business skills, creativity, and knowledge of sound systems (Study.com, n.d.) All of these skills are important to have, but there are some that should be emphasized. Therefore, a tour manager must have excellent interpersonal skills. He/she must be able to communicate well to each client, worker, or potential contact. He/she must also be able to multi-task and be able to quickly solve problems. As a tour manager, he/she is always on the go and doing several things at once. It is important that he/she is able to focus on the important aspects and tasks at hand while getting them accomplished in a timely matter, which also has to do with time management. Also there are always going to be conflicts on a tour. A tour manager must be a good problem solver, level-headed and some of the time act a mediator when dealing with problems that occur. It is also important to keep professionalism first. Joey described how in this industry, the night life can be…
Laura to a restaurant, swimming pool and tattoo shop for inspections tour. In a swimming pool inspection, I learned how to use the reagents for checking the level of (chlorine, PH, alkalinity, sanitizers, and calcium hardness). I learned the standard temperature for water in swimming pool. I learned about the rules of keeping and storage the chemical substances such as chlorine and reagents. I learned how to check on the water tanks and filters. Ms. Laura let me to examine the water statues in…
In some cultures, including Native American, Asian, and Middle Eastern cultures, it is frowned upon to look someone directly in the eyes, as it may be construed as rude or aggressive. Knowing the target client or employee it is important that management understands cultural backgrounds. When making an observation on other cultural groups, it is important to be able to relate, as one’s intention is to not offend anyone. An example of this would be having the scenario such as a manager looking to…
With all of the various methods of recruiting. It would seem wise for a manager to understand the outcome of some of these various recruiting methods. According to Thaler-Carter (1998), there is a special niche in having the ability to fill a job vacancy from within your organization (p. 72). It could be safe to say that many organizations desire a way to save money that they would normally spend on recruiting new talent to their organization. According to (“The Talent Within”, 1997), many…
The issue he is trying to solve is for people to believe in him and trust that his vision can work. As a manager and a leader this is one of the biggest challenges. As a recommendation to him I would say that he should become more public in telling people why they should invest in his company. He needs to get people to stop seeing the present and look at the future. No one can predict the future, but the people who invest today can make a lot of money in the future. The other issue that he is…
What suggestions do you have for the Chief Medical Officer on how to coach Dr. Ferrara and develop a personal improvement plan? Most managers, in this case the CMO, often face difficult employees. They often exhibit characteristic to be removed from the team but are not due to certain reasons technical or otherwise. This then leads to time where the company or the team is held hostage to the behavior due to the technical or special requirements. The behavior is not limited to certain aspects.…
Title: The role of management in motivating staff members in Avenue Mould Background: I have worked for the company Avenue Mould for the past 21 years. Starting as an apprentice mouldmaker, progressing to a senior mouldmaker, before moving into management 6 years ago. During the fifteen years leading up to promotion to quality manager I have endured periods where I felt quite unmotivated, I’m sure I’m not the only employee who has felt this way also. On the other hand, over the last 6 years…
Hilo, Hawai’i – The Hawai’i State University (HSU) has hired Keala Fonseca as the new head coach of women’s basketball team. It has been three months after HSU’s former head coach Lilo Shimooka resigned her position without providing a validate reason for her resignation. After reviewing a total of 110 applications, Taiko Cruz, HSU’s athletic director and the chair of HSU Coach Search Committee, announced that the committee have made a final decision and Fonseca accepted the position as head…
Initially, the branch was performing well and was able to build their image in the local market. As the industry was dynamic in nature, there were frequent opportunities bubbling in the market. In order to capitalize the outside opportunities, one sales manager left the organization in January 2003. As the sales manager was a real performer, he was able to convince all the good performers at XYZ Moon Life Insurance to join the new company. As a result of this, the organizational structure got…
I am going to compare my college baseball coach to the National Standards for Athletic Coaches. Through my freshman year and also through my first semester of my sophomore I have a good idea of how my coach compares to the national standards. My coach meet a majority of the standards, but he definitely did not meet them all. First, I’m going to talk about the standards that he did meet. The first domain that he did meet was domain three. This is the domain that included physical conditioning.…