Southwest Airlines

results have been Southwest signature since the founding of the airline with only few exceptions. For this assignment, I will only be reporting on the 2014 and 2015 financial performance. 2015 was the 42nd consecutive year of profitability for Southwest out of its 45th year of service, and 49 years of existence. Southwest is the only airline that did not lay off employees due to the September 11, 2001 airlines debacle. This shows the prudence and smartness of the people of Southwest. During the…

profit. Some businesses use airlines for business-related trips while others use them to ship different items. Individuals mainly use airlines for leisure purposes or for emergencies. Whatever the reason may be, airlines prove to be a necessity for buyers because they are fast, efficient, and convenient. Although airlines do have all of those traits, there is not much product differentiation throughout the industry. No matter what flight one takes, all of the airlines are still very similar.…

companies of the travel industry who would be considered heroes with our business, otherwise the villains will win. Christopher's argument is based on the claim of value. He gives two similar instances where travelers had serious illnesses and while Southwest gave a full refund to the customer, it took veterans groups intervening in order for the company to reluctantly refund the ticket. The CEO even made a point to say that he would personally pay for the refund to show that this refund would…

first flight on April 9, 1967 and served for Lufthansa in feb-1968. This airplane is the smallest version of the 737. A total of 30 737-100s were ordered and delivered; the final commercial delivered took place on oct-31, 1969 to malasaya Singapore airlines. 737-100s remain in commercial service the original Boeing prototype, last operated by NASA and retired more than 30 years after its maiden flight is on exhibit in the museum of flight in Seattle. 737-200…

Delta Airlines The tragic event of 9/11 caused a crisis across many business spectrums, but one area was affected greatly; the airline industry. September 11, 2001 is a day that airline executives, employees, passengers, law enforcement, government officials, and the general public will never forget. Over 3,000 people were killed in the terrorist attack where, 19 terrorist belonging to the group al-Qaeda hijacked 4 US aircraft belonging to United and American Airlines (Timeline, 2014).…

According to the encyclopedia, the airline industry is “the business of transporting paying passengers and freight by air along regularly scheduled routes, typically by airplanes but also by helicopter.” (Airline, 2016). The airline industry is constantly growing and is central to the expansion of other industries taking place (The Airline Industry, 2016). It is a major industry that many people rely on. The recent changes in the airline industry have greatly impacted our economy and our…

to extraordinary lengths to educate them about natural and organic foods, health, nutrition and the environment. Southwest Airlines - operational excellence I think a great example of operational excellence is Southwest Airlines. The company is able to deliver prices attractive to a segment of less “affluent customers who were hitherto unable to fly” (miscmagazine.com). The airline was able to deliver operational excellence by eliminating meals, interline baggage transfers and seat…

Introduction/Background: The impact of the airline industry prevails throughout society. Delta is a major airline that provides jobs for over seventy-five thousand employees and acts as an oligopsony. In order to maintain a competitive edge, Delta must recognize problems and develop effective solutions. Various problems faced by Delta not only include competition with airlines such as JetBlue and Southwest who offer customers low prices but also the potential of the loss of business due to…

Overview American Airlines, a founding member of one world, is one of the largest airlines in the world. With its affiliates American Eagle® and American Connection, it serves some 260 destinations including more than 150 in the USA, and 40 countries. American Airlines network covers points throughout North America, the Caribbean, Latin America, Europe and the Pacific. American has major connecting hubs at Dallas/Fort Worth, Chicago O'Hare, Los Angeles, Miami, San Juan and New York., make…

Airline Deregulation I. Summary The Civil Aeronautics Board (CAB) created as part of the Civil Aeronautics Act of 1938, being charged with regulating interstate air commerce for decades had successfully taken commercial air service from small single-engine aircraft carrying only a few people to large airlines carrying dozens of passengers around the world. However, with after almost fifty years of managing air routes and fare prices, air travel remained a means of travel for the wealthy and…