Social solidarity

It’s impossible to deny the critical role social media plays in business strategy. While social media is now widely accepted as marketing channel, brands still grapple with the best way to leverage its full potential for customer service. ICMI research indicates that more than two-thirds of center leaders believe social media customer service is important, yet only 41% of contact centers currently offer social media support. Why the gap, and what are the long-term implications? Countless brands…

Bourdieu’s Theory of Capital Bourdieu’s studies resulted in three theories of capital: social, cultural, and symbolic. He also intensely discussed Habitus. Social capital is the value that comes from social networks that allow people to achieve things they couldn 't on their own. Some examples of this is sharing information and resources, providing assistance, and establishing trust. Personally, an example of this is a social group I am a part of. It is a group of about fifty moms who all have…

Throughout the past decade American culture has adapted to utilizing Social media as a popular form of communication and information. In Brian Williams’ “Enough About You”, Williams believes that American culture has become motivated by the desire to celebrate one’s self, which he explains as the User-Generated Generation. Social media has been beneficial to American culture in terms of communication but it has also been harmful in terms of health and safety. It has improved methods of…

families face many challenges, including their children 's having to navigate the complicated process of acculturation from their position of social disadvantage, with minimal language skills and lack of both family and institutional support. Claudia’s family was no different as they struggle with their lack of citizenship and their inadequate language skills. Social Issues Claudia resides in an impoverished neighborhood with a rising crime rate. The fears and anxieties that she experiences…

Reflection Social customer relationship management is a tactic used by organizations to appear transparent and gain trust from customers (Greenberg, 2010). When an organization appears transparent, customers begin to feel that the organization is trustworthy enough to earn their business. In order to manage social customer relationships, specific tools will need to be used. A blog is an example of a social customer relationship management tool. Blogs are used to encourage conversation between…

The Winter’s Tale Research Paper The production piece “The Winter’s Tale” is a 17th century play written by William Shakespeare. It is considered a problem play because there is both tragedy and comedy involved in the play, instead of a separate genre. The two main locations where the majority of the play takes place is in Sicily and Bohemia, each ruled by two kings who were best friends since childhood. The two kings, Leontes and Polixenes, face a major issue involving Leontes’ wife, Hermione…

I think monkeys and humans need social interaction to have a long and happy life. Just like humans they crave attention. You can see this happen in research laboratories even when it is painful they still interact with the scientists. We can compare monkeys to us in so many ways including behaviors, family groups and social interaction. I think we could learn a lot from the monkeys in observing how they behave in all kinds of situations. Observing them in the wild would be the best way but in…

“Think strategically about your future working life”. That is Behren’s and Rosen summation of a few highly respected economist and analyst advise about the offshoring and globalization of the American jobs that has decimated the middle working class of this country. Well and good and worth considering if one is in high school or about to decide what major to embark on. However, for those who have already lost their jobs, homes and families due to offshoring or about to lose their job, wait a…

is discussed by Annette Lareau in Unequal Childhoods: Class, Race, and Family Life, the way a child is brought up has a great effect on their life later down the road. Lareau performed extensive studies and research to arrive to her conclusion that social class and race in childhood has a profound effect on who the children grow up to be, and what kind of life they grow up to live. She observed two different elementary schools, a study that included talking to the parents of eighty-eight of the…

Philosophy is a very influential field of study. It allows for some professors to ask some very poignant questions. For instance, what would happen if a group of children were removed from civilization and placed into the wilderness on a remote island with no hope of rescue? Depending on the philosopher, one would receive conflicting answers to this question. The children would form a government and try to cooperate to survive, or the youth would devolve into a state of chaos with no laws or…