Regularly ranked among the world's best airlines, the focus of Singapore Airlines (SIA) can be summed up in one word – customer. The world of aviation is notoriously competitive, and with pressure growing from upstart budget carriers as well as fast-growing full-service airlines such as Qatar Airways and Emirates, premium carriers like SIA are seeing margins squeezed. Because of the inherent characteristics of the service industry, for firms like Singapore Airlines, customer-facing staff are…
Singapore Airlines (SIA) was founded back in 1947 and was formerly known as Malayan Airways Limited. The airline has grown and is now widely known among many Singaporeans and others around the world. Currently, Singapore Airlines has a total of 111 fleets flying to 64 different destinations (Singapore Airlines, 2016). One of its closest competitors, Cathay Pacific (CP) has been in the industry since 1946 and has a total of 145 fleets flying up to 70 different destinations(Cathay Pacific, 2016).…
formed and have been in operation since 2004 as the LCC (low-cost-carrier) of Singapore Airline. The Tiger Airline's 49% share held by Singapore Airline, 16% held by Irelandia Investment Ltd, 24% held by Indigo Partners, and 11% held by Temasek (Poon and Waring, 2010). Tigerair business model is based on LCC that is intended to remain low operational cost, operational simplicity, and maintain better positioning. The airline have been generating revenues through the stipulation of additional…
Airplanes: Airbus A380 The Airplanes have always been an amazing sight to behold, even to think of the engineering in an aircraft is unbelievable. The science that goes into a modern aircraft is just amazing. Despite having supersonic fighter jets, or rumored futuristic Hypersonic jets that travel at speeds of Mach 11 (Black Project), they have very humble beginnings. Before the Wright brothers had their success in North Carolina (United States) people were already dreaming of flying through…
Ranking of Singapore seaport are top 2 at World Container Ports by TEU and top 2 at world's busiest seaports by cargo tonnage. Port activities Singapore started at the Singapore River in the early years of Singapore’s founding in 1819, when Sir Stamford Raffles first established a trading post here to further British influence in the region. The early economic policy of a free port status promulgated by Raffles, allowed unrestricted movement of goods through the Singapore River’s calm waters,…
protracted and time consuming, and as a result is not commonly an effective route to resolve disputes. o Contracts commonly include Indonesian or international arbitration for resolution of disputes. A popular choice is Singapore in accordance with the rules and regulations of the Singapore international Arbitration centre where the final, binding arbitral award is automatically ratified in the Indonesian courts. • But usually, a significant period of time can elapse between new laws being…
Presentation Script : Cambodia Slide 1 : “Good morning everyone. We would like to present one country -- is ASEAN member -- is Cambodia.” Slide 2 : “Cambodia is known in name the Khmer Empire ,is a country located in Southeast Asia.” Slide 3 : “Cambodia has 181,035 square kilometers. It bordered by Thailand to the northwest, Laos to the northeast, Vietnam to the east, and the Gulf of Thailand to the southwest” Slide 4 : “Place in Cambodia. First, Cambodia has 21 cities. And the capital city is…
The Turks and Caicos The Turks and Caicos island has a population of around 35,000 people. That's about half of what St. Clouds population is today. The Turks and Caicos is a very unique place. It is around 616 sq miles and located at the bottom of the Bahamas chain, north of the Dominican Republic, and southeast out Miami Florida. Being 161 sq miles and only a population of 35,000 people. The capital of the Turks and Caicos is Cockburn Town with a population of 3,700. Even though…
CACQ Qantas is the world’s second oldest airline, and this is due to the four hubs located in Sydney, 2 Melbourne, Brisbane and Perth. Qantas does use other hubs with Jet Transport Express, Jetstar, and their domestic Australian joint ventures. In 2014, Sydney was ranked number one with the worst congestion and service for passenger experience (AFR, 2014). The Australian Consumer Commission stated that the country needs to invest more money to resolve the ongoing issue with…
Introduction Malaysia was formed in 1963 when the former British colonies of Singapore, as well as Sabah and Sarawak on the northern coast of Borneo, joined the Federation. In 1965, Singapore was expelled from the federation. Malaysia has two main regions, which is the Peninsular Malaysia region, which includes 11 states and the Malaysian Borneo region, which comprises two states (Sabah and Sarawak). It has a total area of 329,847 square kilometers. Malaysia’s climate is topical and…