Service design

Advertising is the means of communicating a salient message to the users of a product or service. At its best, advertising will create a sense of urgency for the consumer, an awareness - often honest and accurate – that there are products, places, styles or sensibilities that cry out for action or attention (Jordan Zimmerman, 2003). Most people believe that good ads should be funny, well written or visually dramatic. The truth is, the very best ads work because of the strategy behind them…

with the bid to ensure the survival of their products and services. Celebrity endorsement advertisement has now been an effective marketing strategy to promote a brand (Erfgen, 2005). World over it has been done before in various industries where it has proved to be an effective…

of the end consumer. The final frontier in the delivery cycle of supply chain, it is also the most critical one as it involves direct interaction with the consumer. Technically, Last Mile Delivery involves logistic management as well as consumer service. So, it becomes paramount that the Delivery personnel are not only efficient in packing and delivering goods on time, he or she should also leave a good and positive impression of the…

MA_2016_IA_Tewodros Getachew Hailemariam (Member of Team 1) 1. Write a 1000 word reflective essay how you as an individual achieved the Learning Outcomes by participating in the online forums and tutorials and supporting your team write Part 1 of the assessment. 5 Marks. This is really an interesting opportunity for novice researchers like me. At the beginning, I was confident I will gain the basics to understand and engage in a meta-analysis and the result was really impressive. I’m now, so…

web design. In order to make a lasting impression on website visitors, an experience needs to be built that goes beyond that of a plain, usable website. Usability is crucial online as it has direct impact on the potential revenue a website can produce. Similarly social media can also impact on an organisations bottom line. Social media allows retailers to increase awareness of a product or service, allowing businesses to simultaneously advertise products and engage in direct customer service by…

From the cereal I eat every morning, to the gifts I open on Christmas; they all come in packages. Ever since I was young, I have been fascinated by the thought and design that is put into packages. Typically, when people think of packaging, they think of boxes and pallets. Little do they know, packaging is an extremely broad area of study and encompasses infinite career opportunities. Its flexibility and focus on business, science, and engineering is what led me to this ideal major. Going into…

clothes. That is just a basic fact. Fashion designers are the ones that design the clothes that people wear. Designing can be a long process. A design has to be done for an item, pick out the right fabrics and colors, and one may need to put together a sample product to see what it would be like. Without fashion designers, we would not really have clothes to wear. Being a fashion designer is important because they learn to make and design clothes so people can have something to wear. Even…

architecture to describe designs as a response to the site; correlating the built form with the landscape as a strategy to persuade the public to accept ambitious designs. Heymann asserts that few architects create designs that are a true response to the unique characteristics of a site (like Glenn Murcutt); rather, most architects use elements of the site to generate an abstracted…

magazine design inspire young designers and produced a plenty of imitators. He makes young generation to accept typography as a medium of expression. He gained his recognition when he was an art director of the magazine Ray Gun. He worked for a host of wealthy and well-known corporations. He also published a few of his monograph to display his works and to demonstrate the philosophy behind…

If there is anything to write on the subject of Architecture 101, I could not help but wonder is there anything more primordial, more primeval, intuitive or simply more basic than to write about Space and Form? Architecture students (or for that, matter professionals), generally marvel at Form simply because of its direct visual and tactile nature experienced through their (and our own) baser sensory perception. But Space is not as tangible; and this is where both fumble. It is only natural;…