Background Peacock Pool Company is an American pool and spa company which is owned by the Peacocks family. The three siblings, Susan, Steven, and Stanley, are in charge of the management of the company as a whole. The company offers a pool and supply store in a shopping mall. In addition, it provides services for maintaining, designing, and constructing pools all over in the southern United States. Internet users including prospective customers can acquire detailed information about the…
Purpose and Rationale Resort is refer to full service accommodation located in a more natural, relaxed environment, with reception and guest rooms generally offering private facilities with an onsite restaurant, room and bar service available. Additional recreation facilities and tour services are expected (Department of Tourism). A Resort and Hotel are one of the common industries that require booking reservations for their facilities or amenities to their guest. They are also considered in…
1.0. PROJECT PROPOSAL 1.1. The Firm The Heritance Panduwasnuwara Hotel (HPH) which is a Tourist Board approved hotel is located in the North Western Province in Sri Lanka surrounded by ancient historical places. The main products in HPH are selling hospitality, leisure and quality food. HPH offers standard accommodation for families, travel groups, honeymoon couples and anyone who expect superb service, elegant style, clean and fully facilitated rooms. HPH also provided a tranquil environment…
Living in an ancient roman villa was the equivalent to going to a five star hotel. Only elite wealthy Romans lived in a villa. It was a lavish country home located in the surrounding hills of Rome. The purpose of a villa was to escape the chaos of the city. The majority of the homes were in excess of 9,000 square feet. These extraordinary homes were of the highest quality and extravagantly decorated. “The villa, on its face, seems to be the simplest of Roman domestic buildings to understand”…
Section 2: Business Concept This chapter outlines the new cross media platform Big Brother Yacht by describing different media platforms, international territories for commercialisation, types of merchandise, financing methods and a similar cross media concept. Big Brother Yacht Big Brother Yacht will be the new spinoff of the original Big Brother format, with multiple similar aspects of the original Big Brother TV format. However, Big Brother Yacht will be set on a yacht (instead of in villa)…
1st Department: Front Office – Reception (1 week) + Concierge (2 week) Just went to the hotel,I am very excited, because this is my first real social work, what to feel fresh and curious, This job is hard, but also let people gains a lot benefit. As the hotel front office, is the first to affect guest service department. The efficiency of the hotel and creating profits, basically this is where it all started. Therefore, in general, the requirements of the hotel to the front desk will be high.…
Introduction When creating the guest experience there are various reasons why hotel guests’ want to experience social spaces like bars or lounges, it is because they want to enjoy and share a drink with their friends or family. And if the guest is checked in the hotel, why would they go somewhere else to drink or socialize if the hotel already provides for it? And for additional reasons, there may be an incident that needs help and if that happens the guest would be safe in the premises of…
Recommended Solutions For the purpose of maintaining the hotel business and gaining more revenue, it is crucial to reach guest satisfaction which is considered as the key reason to build the loyalty with the hotel guests. Thus, the first decision should be taken by the management is to instruct the hotel staff to achieve the guest’s perspective and handle it as the top priority. Therefore, the researcher sees that the following recommendations are so significance for achieving the hotel…
Introduction The largest casino hotel in the world is The Venetian Macau. “This casino hotel is so huge that you could fit 90 Boeing 747 jumbo jets into it” (Rechtig, 2009) Square feet: 546,000 Gaming machines: 3,000 Table and poker games: 870 Restaurants and bars: 24 Hotel rooms: 3,000 CITATION A casino hotel is composed of casinos with accommodation provided in a local hotel. Customers can enjoy of both buildings at once. Since the casino and hotel located in the same premises, guests at…
industry norms and proposing limited facilities and services (Rogerson, 2013). Budget hotels had become a real trend over these past few years resulting in the expansion of specialized international groups such as Ibis Budget, Best Western, etc. These chains capitalized on international marketing locations such as China and Malaysia (Chan & Ni, 2011). In the same way, these brands also established and quickly expanded their network in Switzerland as did, for example, Ibis which has opened 44…