Role of effective communication in customer service Essay

patients in efficient and satisfactory ways. According to Parand et al., (2014), assessment of quality and safety of healthcare facilities also involves the frequent analysis of data on the progress of promoting safety and quality within offered services. In order to effectively assess the effectiveness of activities that are aimed at promoting patients’ satisfaction within healthcare facilities, the management, doctors, nurses and other paramedics have to ensure that the staff carries out all…

Another factor leading to price increases is overdemand. When a company cannot supply all of its customers, it can use one of the following pricing techniques: ➤ With delayed quotation pricing, the company does not set a final price until the product is finished or delivered. This is prevalent in industries with long production lead times. ➤ With escalator clauses, the company requires the customer to pay today’s price and all or part of any inflation increase that occurs before…

Analyzing and Evaluating the Implications of the General Ecosystem and Competitive Environment No business operates in isolation and they are all part of an ecosystem coupled with a network of organizations which includes distributors, suppliers, customers, competitors, stakeholders, etc. (Pitt & Koufopoulos, 2012) General External Ecosystem Analysis Interacting in this external world creates challenges for a business and a need for flexibility and adaptability to maintain survival and…

to be subtle and ‘use spies for every kind of business.’” According to Richard Hughbank and Don Githens, “Intelligence is information that is analyzed and converted into a product to support a particular customer. Intelligence is both a process and a product that has played an important role in diplomacy and warfare throughout history.” The function of modern United States intelligence is often accredited to the 1950s and 1960s as the Cold War intensified and the Intelligence Community…

processes for creating, delivering and exchanging offerings that have value for customers, and society at large. Marketing is used to create, and satisfy the customer. With the customer as the focus of its activities, it can be concluded that it is one of the premier components of business management. The term developed from the original meaning which referred literally to going to a market to buy or sell goods or services. It is a set of processes that are interconnected with other functions,…

I chose Organizational Culture to do research and write in the major paper. I want to understand about the organization culture including the relationship between organizational culture and communication, and organizational culture and misunderstandings. In my major paper, I will interview Mrs. Ha Tran, the Finance Manager of Ho Tram Project (HTP) Company and Mr. Binh Ngo, Human Resources Manager of HTP Company, and I used reliable databases- ProQuest, Google Scholar, and the text book to…

the 1960’s, telenursing can now blossom due to advancements in healthcare information technology and will continue to flourish when barriers are no longer present. Innovative healthcare professionals turn to telemedicine and telenursing for more effective, faster, and convenient care for patients, in particular, the ones that are unable to see the healthcare provider in person (Van Alstin, 2016, p. 6). Telenursing is nursing practice though electronic sources such as telephone and webcam to…

employees to survive. It needs a delegation without constant supervision, so employees can become self-motivated. A motivated employees can also provide competitive advantage by offering suggestion and working to satisfy an unsatisfied need of a customer (Higgins,…

BACKGROUND TO THE STUDY Communication is the lifeblood of any organization. Employee morale, productivity and trust are directly influenced by communications, and effective communication can accelerate the execution of corporate strategy, maximize efficiency and company operations, and increase the overall success of an organization. “Communication refers to the process by which information is transmitted and understood between two or more people” (McShane & Von Glinow, 2005). Communication is…

Online advertising or additional known as internet advertising is a type of communication method in mutual relation with the technical and medium based requirements. It is in a form of banner with description of products or news delivering to Internet users via Websites, e-mail, ad-supported software system and Internet-enabled in smart phones. The most important advantage over TV commercial advertise is it is not restricting by geography or time. Most of Business using website as an…