Role of effective communication in customer service Essay

can increase work efficiency and save time as well as making work organize. In addition, I consider the skill of customer service and timekeeping are also very important to me. My work includes meet customers and gave them tax advice. Good customer satisfaction is an essential thing to company. Therefore, in order to improve company's competitive advantage, the excellent customer service in term of correct tax advice and is very important. The timekeeping is very important skill as accountant…

plan. When developing a marketing strategy, it is also important to understand the role of the media and the need for effective development of promotional content. The Media The media plays an important role in marketing and advertising because it serves as a platform for reaching new customers and markets. The media is primarily used for advertisement of products and/or services in order to attract new customers and maintain existing ones, which helps in generating sales and increasing…

Before a PMS is develop a communication plan must be implemented. In the communication plan are criteria’s such as determining the goal, identifying and profile of the audience, developing the message, defining the performance management and its strategy. Explain, what’s for me and how does it work? The appeal process is important for employees; they will be heard if the performance rating is not fair. The plan also includes training, pilot testing and monitoring and evaluating. 1 a…

The organizational objectives of Meditech Surgicals are: - To be a leader in the endoscopic surgical instrument market. - To deliver cost effective and innovative endoscopy surgical instruments to hospitals on time - To provide the best customer service to domestic and international customers Supply chain management plays an important role in achieving the organizational objectives. It aims to link all the supply chain agents to jointly cooperate within the firm as a way to maximize…

effectively with one another. Thus, the time spent on it should be no more than 10% (Schilling). Finally, the results may be less than expected. The functional team structure is generally used to solve existing problems, such as issues uncovered through customer…

concept that sees “customers” who must be sold on the property they work for and convinced of their importance to its successes. Internal sales are the specific sales activities engaged in by various employees of a property in conjunction with a program of internal merchandising to promote additional sales and other external client’s satisfaction (Loosemore, Dainty, & Lingard, 2003). The marketing efforts of an organization is to market the organization, its product and services. Though a…

The role of a store manager in retail industry is as important as an the engine in a vehicle. Check the qualities essential to be hired as a store manager. A store manager is responsible for overall store organization such as daily work scheduling, stock management, budget, recruitment, team development and training, etc. They keep a track on activities of employees and regularly report sales status to the senior manager. They also play a major role in the success of the store being business…

outcome related to perspectives of communication, quality, and trust (Schultz, & Evans, 2002). On the other hand, a sales representative needs to base actions on a strategy that has been established for that account (Schultz, & Evans, 2002). In Essence, The Universal Fleet Service (UFS), is a company that provides maintenance, mechanical repair services, and body repair services to organizations that maintain fleets of large vehicles (Martocchio,…

working activities into specific tasks for an individual. It plays an essential role in McDonald’s (Montenegro, E. 2015) by dividing their employees to do different tasks to ensure the restaurant to be effective and efficient. The number of work specializations of McDonald’s is high due to the specified positions given to the employees. For instance, the cashiers in the restaurants take order and receive payment from the customers, while the Drive-Thru cashiers take orders…

1. While at PepsiCo in the role of Pre-Sales Representative, I was assigned to a large sales territory which allowed me to work independently with little direction. On a daily basis, I was I was responsible for managing my schedule in regards to my sales route. I used my best personal judgement to schedule my route based on the customer needs, company goals, and sales goals. I excelled in this environment by winning multiple best customer service awards and maintaining above average sales…