Role of effective communication in customer service Essay

Part A 1. 7-Eleven Convenient Stores Business to customer A. Product promoted: Slurpee Slurpee is one of the most revenue generating product for the company and therefore special promotions are carried out for this particular product due to its popularity among the masses. B. Medium, Time and specific location B.1. MEDIUM • ONLINE ADVERTISING- Slurpee is such a popular product line that 7- Eleven has made separate site which is only dedicated to Slurpee’s. screenshot of…

Nowadays, many companies seek for consultation and advice on how to create a good organizational communication as they aware of the value of communication in an organization. Communication is the cement that integrates the different departments of an organization (Marin L, 1997). A good leader should use communication as an important strategy to achieve the objectives of the company, to lead and motivate the staff, to resolve conflicts, to pass on instructions and decisions, and to evaluate…

critical role. For the past 10 years, they had outdated technology managed by minimal staff. This affected communication but increased costs in keeping the present technology alive. Also, since the airport is constantly seeing changes and expanding, it gets difficult to manage with the communication resources we currently have and makes it impossible to add more users to the existing system. Considering all the factors, the aviation authority decided to outsource the Unified Communication…

well as the role of those models in modern marketing practice. It is also necessary to recognise whether these models have been accepted by marketers or not and what were the reasons behind. According to Kotler et.al. (2008, p.49), marketing…

Quiz_Week#8 Enterprise Applications: Business Communications LO8.1 Explain integrations and the role they play in connecting a corporation The ability to gain personalized information by allowing separate system to communicate directly witch each other; this often requires companies build a customized architecture or structure of application to combine new or existing hardware or software and other communication. One the role that integration play is that organization only has to enter…

Strategic communication is the ability to understand and utilize the essential communication skills in any business and professional settings. In the light of fluctuations in world business, communication skills play a key role toward a successful professional development within organizations. Consequently, any organization that does not strategically communicate to its customers and employees will more likely not survive. The recent revolution in technology has opened more doors and…

Communication is a foundation skill, a process we connecting to people and seek for information. All communication involves senders and receivers who encode and decode message that are transmitted by different channel or level. As per “John Adair’s 100 greatest ideas for brilliant communication” (John Adair, 2011, p.7), communication is two way. Using the appropriate channel to communicate and avoid miscommunication and misunderstanding. 3.1 Communication Channel A team is only as good as its…

1.3 Informatics skills Clinical experience and competence are skills to  Bridge the gap between clinical and technical world, informatics ably “speak both clinical and informatics language”  Also, to skillfully carry out both technological and clinical skills at the bedside to enhanced quality care Critical thinking, analytical and problem solving applications are unique values and experience in patient care. Technical functions used to critically analyze care based on the wealth of…

A business requires strategic and competent measures to address challenges and issues impinging on customers to survive stiff competition from other potential organizations through effective marketing. Pricing and marketing information affect customer’s behavior. Other challenges in marketing include the application of old strategies, outsourcing problems, ethical challenges, promotions and services or goods quality. Businesses should thus be dynamic and utilize any information from clients to…

Marketing Management: Case of United Airlines Introduction: In the business market worldwide there are different customer segments that are valuing different products attributes and are having specific & unique desires. Thus, this is where the business organizations are playing role in following different marketing strategies trying to create value for each of their customers. Since there are different forces in the marketing environment that are directly or indirectly influencing the…