Reverse logistics

Performance Measurement at DELL: Performance measurement is an important parameter which quantitatively gives information about our process, product and services. This helps us to know whether we are moving towards mission and vision or deviating from our core goals. At present big corporations don’t want to indulge into performance measurement system, instead they put their whole focus on achieving operational excellence. But Dell is very focus on measuring its supply chain efficiency on…

title, because it relates to the current topic nicely. CRM is an direct line to customer satisfaction that is often overlooked due to understaffing issues, lack of training or just flat disregard for the customers thoughts. As it relates to reverse logistics, the type of interaction or lack there of, will drive the number of returns a firm will see. Companies use automated systems as a method to deter customers (gate keeping) from asking questions or trying to return products. Essentially, it…

Flipkart Strengths  Strong Brand value  Own Logistics Arm e kart  Own Online payment gateway solution Payzippy  Own Marketplace model  Better Search engine optimization  Price reduction or discounted price  24*7 customer service  Advanced advertising and promotion  Broad range of products Weakness  Investor driven and lack of independent board  Less penetration in small cities  No delivery to remote places Opportunities  Provide logistic services to its competitors through e-kart…

registered customers. This pertains to the Greek annual sales threshold. • Holding events or shows, conferences and exhibitions where admission is charged on the door. • If a company is not a non-VAT trader, but is receiving services in Greece under the reverse charge rule. As of January 3, 2016 the EU updated the minimum standard VAT rates at 15%. Greece which has the country code of EL had the standard VAT rate of 26% which includes all taxable goods and services, 6% reduced rate for…

Isaac Newton started working in the optics field in 1666. Then he taught at Cambridge university. He started refracting light to produce a multicolor spectrum, that you can reverse back into a light with another prism. As an outcome in his analysis, he began to speculate color is the outcome of items connecting with previously colored light. instead of items developing color on their own, that is acknowledged as "Newton's theory of color." he also finished the refracting telescope lens will…

Have you ever seen the movement of a whip? When it is cracked it starts with small ripples at base and magnifies as the waves move towards the end. Now someone may be puzzled how in the earth that can be linked towards supply chain. The analogy is quite simple, although the consequences can be quite complex and adverse. Let’s start with an example, suppose just at the beginning of the winter season customers buy 2 moisturizer creams for the season. If there is an offer on the table,…

purpose value chain concept. This activities performed to evaluate the primary activities of company from supporting service in which involved in the costs, affects profits, sale transfer and after sale assistance of the products, for example logistic, outbound logistic, operations, sales, marketing and other different services. According to Graham, 2004, supporting activities allow primary activities to be performed such as the process of procurement, technological development, human resources…

FedEx has proven to be the leader in the logistics industry by providing fast, time-definite and reliable shipment of customers ' goods. FedEx has shown to be very responsive to clients ' needs to ensure maximum customer satisfaction. By the use of the recent technology to ensure tracking of customers ' goods as well as well as segmentation of services, FedEx aims to ensure the provision of best service to its clients hence giving it superiority in the packaging industry. FedEx 's vision to be…

through our own network,” .He thinks this model provides better control over the entire logistics management piece. Various issues are faced by Flipkart on operational front. Most critical of them being delay in deliveries and faulty products. Flipkart wants to resolve these operational issues by strengthening their supply chain. Binny…

cause will be increasingly successful. Another strategy that we can take part in to protect the environment is partaking in research. The more we learn about the detrimental effects that humans bring upon the environment, the more that can be done to reverse these damages before it is too late. We need to first unite…