Phillip Crosby

Gilletts put a lot into staff training this includes, challenge 25, sparkling service and an extensive training folder for new starters going through work safety, customer service, theft, security and produce procedures Staff must be trained in all aspects of the job to fullfill their role properly and to get it “right first time”. Phillip Crosby was credited with the “right first time” approach. Right first time should mean zero defects. His approach came up with 4 absolutes of quality Management 1. Quality is conformance to requirements Every product or service has requirement, an outline of the customers’ needs. When the product or service meets that requirement, it has achieved quality, provided that the requirement accurately describes what the company and the customer really need. 2. Defect prevention is preferable to quality inspection and correction The second principle is based on the observation that it is nearly always easier, more certain and less expensive to prevent defects than to find and correct them. It saves a lot of man power and cost of inspection and…

gender inequality within professional sports. Since the majority of professional sports is male dominated in terms of salary, fan support, and popularity, top professional male athletes essentially have a responsibility to support and endorse their fellow female athletes. Not to say women have not done a great job in establishing equal rights and freedom for themselves. Women have already made great strides as a community in establishing gender equality, but, at times it is not enough. Men need…

beginning, middle and an end. Metallica 's song "One" is a great example of this musical structure. Based on the book "Johnny Got His Gun" by Dalton Trumbo, the song 's context is referring to an incapacitated soldier who is searching for death after losing all hope in living. The details of helplessness explain in the lyrics such as, "Darkness/Imprisoning me/All that I see/Absolute horror/I cannot live/I cannot die/Trapped in myself" (Metallica). Indirectly, I can identify with the words and…

7. Andy Bell. Bell announced that he was openly gay in 1986 in an interview with Melody Maker. It was in December 2004 when he made another announcement stating that he had been HIV positive for 6 years and keeping it in control. 8. Chuck Panozzo. Chuck Panozzo broke fans’ hearts when he announced that he was guy and living with HIV and AIDS in 2001. Since then, he became an active person in the promotion of AIDS awareness. 9. Danny Pintauro. The last time we see Danny Pintauro is on a 2015…

were Duke Ellington, with the hit song "Take the 'A ' train," Glenn Miller, the singer of "In the Mood," and Benny Goodman, performing "Sing, Sing, Sing." These four singers were not the only popular ones, on the contrary they were only the most popular ones and they have been said to have been the ones that pretty much gave that music period a meaning, with them as the definition. There were many other famous singers of the era. Other famous singers of the era were Frank Sinatra, Bing Crosby…

recorded by the most popular artists of the time like Frank Sinatra, Bing Crosby and Nat King Cole. And usually altered to fit the artist and for them to have their own interpretation of the song. These songs would become hits and be recorded for years to come. Cole Porter was by far one of the best at writing these standards, while he was writing music in his later life he had mastered the craft by writing simple songs with dummy lyrics “I Love You” which was popularized by Bing Crosby in 1944.…

The film The Quiet American, based off the classic novel by Graham Greene and directed by Phillip Noyce. Based in Saigon, 1952, in the middle of the Vietnam war between the communist and the French. The film follows a long-time war journalist from London named Thomas Fowler and his complicated love life between a catholic woman who does not believe in divorce and the Vietnamese women named Phuong whom he has fallen in love with. Fowler meets an unlikely friend, Alden Pyle, an aid worker for the…

Highlighting an interesting topic in the economic sector, Mr. Rick Newman develops a valuable analysis based on the data extracted from the Housing Market Recovery Index (Housing MRI) research project. Using two different charts that belong to the same general data (the market’s leading housing recovery cities and the market lagging housing recovery cities), this economist creates a close relationship between Unemployment Rate and the Average home price change since the housing market bottomed…

Philip Musica who used the name F. Donald Coster bought the McKesson & Robbins in 1926 (Foster, p. 5). The owners of McKesson & Robbins sold the company which F. Donald Coster bought. Philip Musica had been involved in several fraud cases before he bought the pharmaceutical company Mckesson & Robbins. The Musica family had been involved in a scandal in which the family bribed custom officials. “The Musicas had been paying fine Italian cheeses recorded at a fraction of their actual weight…

Los Santos: a sprawling sun-soaked metropolis full of self-help gurus, starlets and fading celebrities, once the envy of the western world, now struggling to stay afloat in an era of economic uncertainty and cheap reality TV. On a normal day Michael would wake up or come home to the normal sounds of bickering and yelling but to him it was all the same, he had seen worse, been in worse situations. Despite the brokenness of his family which was lost in money, and things like yoga and drinking kale…