Paralanguage

a. What effective communication styles and skills have you observed between social workers and clients? How can you learn these skills? I have observed effective communication between a social worker and a client each time I participate in a session with an experienced social worker. I have observed several communication skills on many different occasions including active listening, taking turns, using open ended questions, paraphrasing, and summarizing skills between social workers and clients…

When dealing with a service user it is very important that particular attention is given to use of communication skills. Communication skills are very important whilst administering care to service users as it helps to gain their trust and co-operation. Many people today believe communication is a verbal action, which is correct but within society today it is no longer the primary method, as verbal communication is only 7% whereas nonverbal communication is 93%. (Nonverbalgroup.com, 2014) This…

Group culture impacts the dynamics of this group as they progress through Tuckman 's stages of development. While jurors share common values and beliefs about certain issues, the group is divided about others. Juror 3 for instance, believes that it is an open and shut case. He takes the matter quite seriously and is adamant that the defendant is guilty, which ten other jurors initially agree with him about. Juror 8 shares this seriousness by expressing concern about the weight of the…

Introduction This personal action plan will include things such as my personal growth, (how this class as affected my diversity awareness), diversity benefits (things that will benefit me from valuing diversity), diversity communication (how communication will promote diversity awareness), and diversity goals (what my most important diversity goals are for the future. Personal Growth The reason I took this course is because it seemed interesting and I wanted to know more about how others…

Interpersonal skills are life skills that we have developed that help us interact and communicate with people we meet every day from strangers, to friends, to coworkers. Interpersonal skills can contribute a lot too whether or not we are successful in our career. Examples of interpersonal skills would be “effective verbal communication, non-verbal communication, listening, manners, and social awareness” as stated by Will Gemma in his blog (Must Have Interpersonal Attributes). All these factors…

Introduction Effective communication is highly valued as it allows us to understand and connect with one another as part of everyday situations. Communication plays a key role in the formation of interactions and relationships with individuals around us. Relationships vary in their depth and breadth; the variance depends on the stage of social penetration the relationship is in. According to the Social Penetration Theory, which is based on the research of Irwin Altman and Dalmas Taylor,…

Working in retail, I see a lot of different people using all kinds of nonverbal communication; especially because I am a manager at Walmart. In just one day at work I see tremendous amounts of nonverbal cues. Cashiers waving their hands around to get a CSM’s (Customer Service Manager) attention, customers looking around viciously for a shorter line, people pointing which direction to go, and many more. One day I went there on my day off, specifically to people watch. Pulling into the parking…

Group Dynamics is the study of groups and how the people within them interact with each other. This semester I have been both a participant and an observer in the Guide to Purpose and Success class. This allows me to assess and analyze how I function in groups and how those around me function in groups. All groups are set up in different ways, and studying this group allowed me to gain knowledge about myself and society as a whole. As a participant, when we would form smaller groups to discuss…

Listening Listening is one of the most essential ability to understand what you hear. In order to listen effectively, a person should know how to listen. We spend our most time with listening news, television, friends etc. Students almost spend their whole time with listen their lecturer. They are listening to learn something. If effective listening is taught students properly, they will easily get what they listen. So they can listen consciously and learn faster. We consciously (and…

The word communication has been derived from the Latin word ‘communis’ which means to share. Thus, communication means sharing of one’s ideas, beliefs, thoughts, opinions, feelings emotions etc. with the other person. Communication is the expression and exchange of facts, opinions, ideas or feelings. Communication may be intrapersonal i.e. when we are trying to communicate with ourselves, may be regarding some issue, it involves communication with only one self only. While interpersonal…