Home Depot is a home improvement specialty store that has been around since 1978 (Home Depot, 2016). The Home Depot has more than 2,200+ retail stores in the United States (including Puerto Rico and the U.S. Virgin Islands and the territory of Guam), Canada and Mexico and reported retail sales of $94 Billion and earnings of $8 billion in 2016 (Home Depot, 2016). In order to have this type of success, Home Depot had to be well aware of the economy, housing market, and home improvement industry…
Introduction The Home Depot of Canada is one of Canada’s largest home improvement retailers with over 27,000 employees (MarketLine Company Profile, 2016) and recorded revenues of over 66 billion dollars in 2010 (MarketLine Industry, 2013). The Home Depot is a titan of industry in the retail market and continues to grow today. HD Canada offers many lines of products and services to meet the budget and the needs of customers all across Canada. HD Canada is also a large presence in the communities…
workplace? Where their focus is to be number one in the nation for exceptional customer service. Look no further then The Home Depot (HD) the nation largest home improvement retailer. Carrying a whole array of assortment of building material, Lawn and garden supply. In reference to the article "How the Home Depot Makes Money", the HD strive to make shopping more enjoyable. The Home Depot originated from "Arthur Blank, and Bernie Marcus, in the year 1978"(Ravi,2017). The dynamic duo commenced…
(Jurevicius, O. 2013) The CPM above showed some interesting but also expected results. Amazon had an even four as their score. The company competes with Staples on an online front. Looking at the financial statements Amazon and Staples have similar numbers. Office Depot’s score was a 2.3. This was the lowest score. Finally, Walmart finished with a score of 3.7. Making it the second highest…
In 1990 Donald owned 96% of the company and other valuable assets including companies that builds homes and offices. With all of this he was worth around $2 billion. However the CEO of Wells Fargo at the time claims that no one really knows how much the land is really worth. Since Donald Bren now single handedly owns the most property that one man has ever own in the United States following 1994. Donald has a plan for this urban development and wants to create the ideal American community for…
what is known today as the customer “bill of rights” which outlines customer expectations of service from the company. According to this “bill of rights” customers should not only expect quality products but also knowledgeable sales associates (“Home Depot History”, 2016). Since the opening of the two stores…
Home Depot strives to stay ahead of the competition by building numerous, large warehouse type stores in lucrative locations and employing skilled staff to service its customers. The company utilizes a state of the art reordering system, which maintains a favorably high rate of inventory turns. Since its inception Home Depot goal is to be the largest supplier of home building supplies. Home Depot offers do-it-for-me installation programs that include products such as carpeting, flooring,…
To follow its motto of “Building Towards Success” the Home Depot needed to set out for itself a very clear mission, “To provide the highest level of service, the broadest selection of products and the most competitive prices. We are a values-driven company and our eight core values include the following: Excellent customer service, Taking care of our people, Giving back, Doing the ‘right’ thing, Creating shareholder value, Respect for all people, Entrepreneurial spirit, and Building strong…
Interview Project Paper On February 17, 2017 I met with William Flowers to conduct an interview about his field that he works in. I decided to interview Dr. Flowers because he is my professor and I have always wanted to work with swine as my occupation. I have always grown up with a small family owned run downed pig farm. Dr. Flowers is very educated in the swine field. He is at the swine educational unit every day and he teaches at NC State university as a swine management professor and many…
Service When The Home Depot was founded in 1978 by Bernie Marcus and Arthur Blank, it began changing consumers’ perspectives, which is about how they could improve and care for their homes. In the past, The Home Depot created the “do-it-yourself” concept, spawning an entire industry that now spans the globe. Their customers have traditionally been the "do-it-yourself" homeowners. Nowadays, their customers want The Home Depot to actually complete the work for them. The Home Depot is a largest…