National Fire Fighter Near-Miss Reporting System

In today’s aviation world, aircraft are designed with multiple systems to aid aircrew with all aspects of flight; however, the only factor that aircraft manufacturers can’t eliminate is the integration of human error. “Human errors represent the mental or physical activities of individuals that fail to achieve their intended outcome”*. In order to properly predict human error factors we must first understand some factors that make up human error, such as “fatigue” and “situational stress”. Stress can manifest a multitude of symptoms that are detrimental to the operational tempo and the safety of passengers & flight crew in commercial aviation. People experience stress in a plethora of ways, but generally for most people these stressors…

Management Millenium Edition, Tenth Edition, by Philip Kotler Copyright © 2000 by Prentice-Hall, Inc. All rights reserved. No part of this book may be reproduced, in any form or by any means, without permission in writing from the publisher. Compilation Copyright © 2002 by Pearson Custom Publishing. This copyright covers material written expressly for this volume by the editor/s as well as the compilation itself. It does not cover the individual selections herein that first appeared…