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    you will also be expected to have knowledge of products/services as you will be needing to answer customers questions about the product/ service, you will be wanted to have some experience of the retail industry as this would mean you would know how it is like to work in the industry, you will also need to be effective in meeting personal and team targets and have the ability to observe and raise professional standards of production/service delivery to help the business gain and keep a good…

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    “good advertising does not just circulate information but penetrates the public mind with desires and beliefs” (p.242). Sunflower use of social media and marketing has greatly increased. Our customer’s base is growing due to outstanding customer service and their experiences here at Sunflower café by word of mouth. Social media is quickly taking the spotlight as it continues to influence how Sunflower café identify itself and products within the marketplace. Facebook and Instagram will be…

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    9/11 Narrative Analysis

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    My limited knowledge of the event, which has evolved through access of documentaries, and news shows have provided me with a foundational understanding of the attack and the pivotal roles that the emergency services played both during the attack and in the aftermath of the event. As I review the picture, it suggests a comradery between the two firemen in the devastation and terrible loss of life.In viewing the picture and seeing the dust which is literally setting…

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    1. Who are the influencers in your life? There have been a number of people who have influenced my life and my leadership point of view. My parents are the most impactful and influential people in my life. My parents instilled numerous values that shape my life. My father was extremely adamant about instilling respect and manners into my brother and I. He constantly told us to be respectful of all people, whether or not we believe they deserve our respect or not because every person needs…

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    Dutch Vs Starbucks

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    The company is small enough to be noticeable in Oregon and California, but not enough to be overbearing, like their competitor, Starbucks. Dutch is the new Google in terms of employee and customer appreciation. Google has slides in their office; Dutch promotes happiness and wholehearted living. Their Creed represents how important customers are, and how beneficial a positive lifestyle can provide. Each Dutch stand strives to bring that positive lifestyle to each customer, in each cup of…

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    this is not the most important element for the business. Being obsessed with making the sale can create bad customer relationships, and, furthermore, it can create an influx of short-term sales. This company has expressed the importance of customer service, and commissions could hinder customer satisfaction. By focusing on goals for the salesmen, more long-term…

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    What does it mean to fake it till you become it, and is it good advice? You’ll never get a second chance to make a first impression” Therefore, ”Fake it till you make it” makes perfect sense. The saying “Fake it till you make it” has been used for over a hundred years, its originator William James believed that “physiology and activity influence our mood”. Productive flourishing (2014) Amy Cuddy agrees in influencing our mood by using “power posing” as a way to achieve “faking it till you become…

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    Three Peer Transition

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    still waiting for the Justice center clearance to finally be a part of the Behavioral Health Unit. During this past month the three Peer Transition/ Diversion specialist has continued to co-conduct a discharge group, in collaboration with Community Service staff every Tuesday at the Behavioral Health Unit at Catskill Regional until to the final approval. During this last month we have continued to engage the previous two consumers.…

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    Throughout this internship, I have gained many insights into the field of sport management. I have had the opportunity to see first-hand what it is like to work in the field of sports. It is a fast-paced environment where everything is always changing. I had to adjust to the possibility of quickly shifting gears in order to attend to a task of greater importance that suddenly arose. On two separate occasions, a child was seriously injured and needed to be brought to the hospital. I had to…

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    produce the same, and not everyone is willing to win. He has to know how to overcome those obstacles. Based on what I learned in this course, Managers are responsible in different areas. Now in days manager’s position requires more than just customer service experience. They have to go above and beyond and perform well to exceed expectations. A lot of Managers have to multitask and have a lot of pressure in top of…

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