Motel

The information used in making this report is from direct observation through the interns own experience, observing various departments and participatory observation in the three departments in which interns got the opportunity to work under professional supervision and got the chance to observe and learn. To reach above mentioned aims and test the hypothesis, self-administrated questionnaires were sent to hotel managers or front office managers, as most of the time they were involved in guest…

All major hotel chains produce quite extensive codes of conducts for their employees. At Four Seasons Hotel this is no exception. As a matter of fact exception is a component of the flower of service. However, the petal of exception of Four Seasons Hotel is not to its best composition. It consists of areas that need to have some adjustments. Upon analysing the exception petal, one of the weaknesses that have been noticed is the attitude of the staffs. There have been a visible number of…

Span Tower Spreads its Banner Over the Sky. Span Tower, the proud flagship brand name of Span Engineering (Pvt) Ltd, has provided comfortable, luxurious and affordable apartments complexes to its clienetel for over a decade. The company has 12 completed projects under its wings and several projects under construction. Span Tower 19, located at Number 209, Quarry Road, Dehiwala, is one such upcoming project. The foundation laying ceremony for the apartment complex was held on the 14th of July…

Hersha Hospitality is a well recognize hospitality management company based in Philadelphia. The company has it’s biggest portfolio in New york City with more than 25 hotels. Hersha focus in managing the hotels and it’s operations well the ownership of must of its building’s is a chinese corporation. “Hospitality is a different animal from other sectors because there are so many stakeholders,” starting with consumers, says Lisa Zengerle, Principal/Director of Hospitality at SERA Architects,…

1.0 Introduction: Marina Bay Sands, first opened its doors on 17 February 2011. It is a hotel resort which is a modern architectural design, the look of three towers attached by a sky terrace above, designed by Moshe Safdie that took inspirations from card decks. Marina Bay Sands is developed by Las Vegas Sands, which property worth of 8 billion now. Moreover, it won the proposal to meet Singapore’s economic and tourism goals. Marina bay sands Singapore, its business is mainly hospitality.…

Place: Around the world many Hilton hotels are situated in lovely locations, but many hotels are situated in the industry area where the hotels are reachable by all part of specific area and all actions take place. For making reservations it has the most excellent website, and it’s available for groups of visitors for making numerous online booking and the type of rooms accessible in all area for urgent booking the hotel creates correct phone contact of their hotel. In addition for bookings…

Questioning perception and power are familiar topics for Selena Roman. Roman’s series, Please Disturb, is no exception to her exploration of these topics. Please Disturb features a series of photographs that depict exotically dressed people in different miami hotel settings. There are certain reappearing props used such as plastic lips, blue and gold masks, sunglasses, and most prominently, the sequins. This recurrence helps highlight themes of superficialness, identity distortion, unmet…

The article, “Responding to Online Reviews: Problem Solving and Engagement in Hotels”, by Sun-Young Park and Jonathan P. Allen addresses hotel responses to Internet comments and how such reaction affect customer perceptions. It demonstrated that responses to reviews varied significantly by hotel, but by responding positively, hotels build customer relations. I selected this topic and article because I have a passion for the hotel industry and research shows that hotel response to online…

Every year you promise yourself, "I will travel more this year," but feel you must save up mega bucks first. Maybe before you tackle the "dream vacation" you should start small in an effort to sharpen your travel shopping skills. Today we will discuss how skipping that daily latte and brown bagging most of your meals, can easily turn into a weekend trip to Chicago or New Orleans - yes, it is possible check out the example below. Instead of buying...Save...For... 16 large lattes @ $4 =$64 or A…

2.1 HOTEL BACKGROUND The brand Vivanta was born as a part of Taj Hotels Resorts and Palaces (also known as The Indian Hotels Company Limited) brand architecture exercise. With this the brand rolled over 19 of its hotels to the new brand. This brand architecture exercise was a part of their previous launch of The Gateway hotels which is marketed as an Upscale brand. Vivanta by Taj is marketed as an Upper Upscale Brand which is flanked by the Taj in the top-end luxury department. The term Vivanta…