Methods of effective communication with customers

Employee Communication Employee Communication is -“the process of exchanging information, creating understanding and behaviors among employees within an organisation that reinforce the organization’s vision, values and culture among employees, who can then communicate the company’s message to external audiences….The greatest benefit from effective employee communication is a knowledgeable workforce that is satisfied and productive, which leads to positive interactions with customers, investors…

With the rapid development of information and communication technologies, marketers should alter their focus on satisfying individual/personalised needs rather than collective ones as customers nowadays have greater understanding of their role, power they possess and influence they have (Constantinides, 2002). The invention of the Internet has changed the buying behaviour of consumers and marketing methods, there has also been a shift towards personal marketing and services…

company in the business but it proved itself by solving many rare and difficult cases. Picture 1 Building of the Assembly Picture 2 Chairman of the Board Office 1.2 VISION Special try to get trust of the customers by providing high quality services with best and fastest transactions.one…

include a bachelor’s degree. The essential P.E.A.K.S for this position are: • Strong skills utilizing Microsoft Office tools (word, Excel, and PowerPoint). • Demonstrate effective communication both verbal and written. Ability to interface at all levels of the organization. • Strong critical thinking skills. • Aptitude for effective meeting management. • High level of patience, cooperativeness, intuitiveness, initiative, an exceptional judgment. • Ability to manage multiple projects at one time.…

defined as a way to use different communication options in the marketing campaign. It uses a systematic way to have the most effective and consistent message for the target market, and it generates positive brand attitude; which supports Breezy’s overall identity, image, and reputation (Percy, 2014, pp. 2). Breezy’s could use the target audience, which initially are locals, and connect with them in a meaningful way. By using original videos or photos of customer enjoying their experience…

1 Task 1 1.1 1.1.1 Introduction to the National Development Bank PLC( NDB) The National Development Bank PLC ( NDB Bank) is a banking as well as financial institution of Sri Lanka, NDB is headquartered in Colombo, Sri Lanka (at No 40, Nawam Mawatha, Colombo 2). NDB begun its operations in1979 as a state-owned development of finance institution. NDB was set up by Sri Lanka Act No 2 of 1979 as “National Development Bank of Sri Lanka” In January 1979 as a wholly state owned institution. In 1993…

Improving Customer Service Mark Ott Malone University Abstract The topic of improving customer service and communication is a subject of research interest. The outside corporate customer sales group is the interface with the end customer. The commercial sales group has functioned well in the past. However, with the increase in manufacturing capability and the large scale global footprint, customers have started to complain about the overall customer service and…

within the fashion industry. This study also led to the evaluation of the two-step flow theory and the word-of-mouth phenomenon and its impact on mass media and marketing. Fashion as a marketing tool is discussed in terms of its communication aspect. Communication strategies are used to develop…

***am - ***am: Seeking feedback from staffs on how customer service can be improved: In a breathing atmosphere, reporter doesn’t has to ask the viewers to give their feedback. They do it as anticipated by how they install, how much they target on company and a sign of another ways. In a practical environment…

consisting of several brand elements or patterns, in order to clarify, enrich and differentiate its brand from competitors. The organization then carefully uses some of these elements to communicate to customers what its brand stands for (Wikipedia, 2014). The ultimate goal of the model is to create effective brand building programs which bring the brand identity to life (Aaker, 1991, cited in Prophet, 2012a). To create opportunity for brand managers to assess the strengths and weaknesses of…