McDowell

Service Processes. [online] Summersoc. Available at: <http://www.summersoc.eu/summersoc2011/wp-content/uploads/2011/01/Service-Innovation-II-Designing-Service-Processes-september-27-2009.pdf> [Accessed 19 Apr. 2014]. Donaghy, K., McMahon, U. and McDowell, D. 1995. Yield management: an overview. International Journal of Hospitality Management, 14 (2), pp. 139--150 Fitzsimmons, J, Fitzsimmons, M., Bordoloi, S. 2013/14 Service Management: Operations, Strategy, and Information…

'The idea is to produce things that are as strange and mysterious to you as the first music you ever heard.' Brian Eno Brian Peter George Jean-Baptiste de La Salle Eno or, as more commonly known to the world, just Brian Eno, can be unbiasedly described as an iconic contemporary British artist. He began his music career with guitarist Anthony Grafton in 1968 in Maxwell Demon, and was influenced by such bands as The Velvet Underground (Independent.co.uk, 1998) his real legacy began in 1971, as a…

While ubiquitous Internet access is extremely convenient and enables marvelous new applications for mobile users, it also creates a major security vulnerability—by placing a passive receiver in the vicinity of the wireless transmitter, that receiver can obtain a copy of every packet that is transmitted! These packets can contain all kinds of sensitive information, including passwords, social security numbers, trade secrets, and private personal messages. A passive receiver that records a copy of…