KLM

understood, it is acceptable to speak up. For example, the worst commercial aviation incident in all of history occurred because no one would challenge an obvious mistake. “In 1977 a KLM plane attempted to take off from Tenerife airport while a Pan Am plane was on the runway. Official investigation concluded that the senior KLM pilot had taken off without clearance as a result of communication problems, including the reluctance of other crew to challenge his decision to go. The “captain was…

The company uses total quality management as its framework. Air France used this framework since they merged with KLM (a Dutch airline), which required them to hire 30,000 employees. This resulted to increase in the volume of number of people applying for a job. Since Air France wants to hire quality employees to maintain the quality of their service, they implemented TQM. They were also able to invest in new aircrafts that helps protect the environment and maintain quality of the flight.…

A company’s environmental scan includes its external influences that affect internal decisions and performances. Depending on the conditions found in the scan, managers need to assess the micro and macro environment to determine what is greatly influencing the company. The macro environment includes the external influences which include social, technological, competitive and economic factors. To ensure that the business is being profitable and not reducing their inefficiencies, many companies…

“No challenge poses a greater threat to future generations than climate change.” – Barack Obama, 44th President of the United States As Barack Obama stated in his State of the Union address in 2015, climate change is a long-term problem. It has proven to be very tough to solve, which is why addressing the issue through interdisciplinary thinking could be beneficial. Climate change affects the Netherlands for various reasons. Increasing temperatures cause a rise in sea-levels. Meanwhile,…

Concerning, the first variable; since 2004 the Air community saw the incredible global expansion of the Gulf airlines: Emirates, Etihad and Qatar Airways. In particular, Emirates focused its business, not only on primary European airports, but also “secondary-hub-secondary” strategy on connecting European secondary airports with cities in Asia and Australia with only one transfer. Thus, permitting it to enjoy a competitive advantage in travel time on a number of city pairs because legacy…

Every New Year’s Eve, the Shermans repeat their annual tradition of celebrating together at a hotel. The entire family meets early in the day at the hotel with snacks, music, and friends. As rooms are all booked, the Shermans gather in the center of the hotel where it forms a dome that contains a pool, arcade games, and an open area with enough tables for the vast family. Laughter and music fills the air of the dome. Throughout the night, the family spends the entire time together. The smell of…

to receive additional income. 7. Long-term profitability, which favorably distinguishes "Russian national champion" from a number of major European companies; 8. Cost control, which more effective than others aviation groups, for example, Air France-KLM or IAG (British Airways and Iberia) 9. One…

competing to become the major national airport of Holland as well. The Hague being the political capital decided it would need to have an airport to further its city status and economic interests. But the mayor felt it would take at least twenty years to develop a new airport, something the Chamber of Commerce would not wait for. Rotterdam did actively initiate the building of an airport in their city, and set up shop near the docks as they strongly believed that seaplanes would become the…

EasyJet - Stelios Haji-Ioannou, son of a Greek shipping tycoon, launched EasyJet in 1995 with just £5 million, beginning with a headline-grabbing fare of £29 from Luton to Glasgow (the fare is still about the same today). Stelios got the idea for EasyJet from Southwest Airlines in the US, which prospered by introducing a no-frills, low-price service on short haul routes. EasyJet was floated on the London Stock Exchange on 5 November 2000.It is the largest airline of the United Kingdom, by…

3. PORTER’S FIVE FORCES (MICRO ANALYSIS) Porter's Five Forces is Harvard Business School’s Competitive Position Analysis. It was developed as a simple framework for assessing and evaluating the competitive strength and position of a business organization (Porter, 1980). The base of the theory is the concept which consists from five forces that determine the density of competition and market’s allurement. Five forces of Porter help to determine where power lies within a business situation. It…