Kaizen

Originating from the meaning of ‘continuous improvement’ (Manos, 2007), the concept of the theory is that in order to produce quality customer service, companies - regardless of size, must continually improve customer care on a daily basis. The Kaizen concept encompasses a varied range of beliefs such as making the work environment more efficient and effective by creating a team atmosphere, improving everyday procedures, ensuring employee satisfaction and making a job more fulfilling, less…

Case write-up I: Danaher Corporation How far can DBS travel? Is there a limit to the range of businesses in which Danaher can create value? The Danaher Business System (DBS) is a sophisticated and comprehensive strategy tool to create value that combines the advantages of an investment vehicle with excellent corporate portfolio management and strategy implementation. The DBS has had such a great success, delivering exceptional shareholder returns of 25% , that it seems unbeatable. Larry Culp,…

Culture People is a key element of susses in any organisation. In Lean, people driven activities such as kaizen and continuous improvement activities are key to eliminate in reducing waste from the process and product. Team members must be motivated, flexible and continuously seeking to improvement areas to identify the gaps which creates waste. However, “one of big challenges in kaizen and continuous improvement activities is how to effectively motivate other employee” says Ketsarapong, et…

Effective management teams set goals for their employees to achieve each year. One of my goals for 2016 in my department is to develop my leadership skills but running a kaizen event. In order to conduct a kaizen you need to have excellent leadership skills. A kaizen displays a process flow from beginning to end. It could involve meeting with people from within your department as well as different departments and working together to ensure the most efficient processes…

contributed a lot to the field of quality; they have given us the concepts like JIT (Just In Time) manufacturing, Cause and Effect Diagram, Kaizen, etc. Learning from the Japanese management and working with them is a big boost that one can get in the field of quality assurance. I actively indulge in the various activities of the company and have even won the annual Kaizen competition in the very first attempt,…

Providing quality health care should be a goal for anyone working in the healthcare industry today. The National Committee for Quality Assurance ([NCQA], n.d.) estimates that around 90 million Americans are living with chronic, common health conditions, including cardiovascular disease, hypertension, diabetes, and asthma. Primary care providers are an important resource for these patients, acting as an entry point to the health care system, providing referrals if necessary, as well as…

Management is a universal phenomenon. It is a continuous process which helps and directs the various efforts towards a definite purpose. Harold Koontz states that “management is an art of getting things done through and with the people…[creating] an environment in which people can perform … towards attainment of group goals”. An arising problem within many current organisations is management being reluctant to change in attempts to maintain their status by resisting change under traditional…

The company also benefited from its organizational culture, which is strong employees support in problem solving. The characteristics of Toyota’s organizational culture are divided into 4 aspects, which is continuous improvement (kaizen), quality, secrecy and teamwork. (Meyer, Sept 2015) Toyota Mission Statement: • Provide world-class safety to protect the lives of customers. • Provide optimization of energy/infrastructure to local communities. • Put high priority on safety and…

colleagues are just part of the “on-the-job” training. There is no formal education on this critical skill. After orientation, each nurse develops his/her own style which is not necessarily effective in resolving conflicts. I will post a new idea in our Kaizen board that…

of Lean and six sigma yellow belt. Are project was to develop a team that was assign to a project manager in a new area within our hospital/organization. The tasked is to increase quality and lower cost in the process of applying Value Stream and Kaizen mapping. Within our discussion, we observed the understanding of the 8 waste, Lean thinking, Toyota Methodology and how to improve workflow. Introduction Many healthcare organizations have turned to performance improvement methods such as…