ISO 9000

Operational Management Applying ISO 9001:2008 & QMS Arab American University case study Student Name: Ala’ Al-Natour Student #: 03024802 Abstract: ISO 9001: 2008 is an international standard related to Quality management system(QMS), applicable to any organization where needs to demonstrate its ability to consistently provide product that meets customer satisfaction, and also it is used by both customers and companies as a method of controlling their quality to ensure a philosophy of…

said they couldn’t take designs according to the customer’s requirements, it would make them noncompliant. They insisted doing what their ISO 9000 procedures required, not what the customer wanted. The consequence was quality fell. As a result, they reimplemented ISO 9000, but instead of writing down what each function did, they wrote down how they processed a project from receipt of customer order to delivery of the building to the customer. Rather than aligning the procedures vertically with…

the internal-facing metrics that include cost and assets. In reality, the SCOR-model is normally employed by manufacturing companies to demarcate their supply chain processes and activities, and related performance measures. For a company that has ISO 9000 certification, the SCOR-model is a significant backing to confirm supply chain quality standards. 4.0 Flexible systems and TQM Since, competition is no more amongst companies, but amongst supply chains, SCM practices are being considered as…

Company Profile ASHOK MINDA GROUP Ashok Minda group is an auto ancillary industry major currently in its 28 fold companies: Minda Huf Ltd, Minda Wirelinks Ltd, Minda Sai Automotive India Ltd. and Minda Instruments etc. This group is engaged in automotive locks and security systems, wiring harness and Panel instruments respectively. The group is headedby Mr.Ashok…

invest in new aircrafts that helps protect the environment and maintain quality of the flight. Through the company’s excellence they were able to attain the highest quality in all the airline’s internal processes. To attain this, they adopted the ISO 9000:2000 and is now certified. Air France was also the first airline to take customer expectations into account and to have them benefit from a regular and continuous quality of service. The performance metrics measured are customer, internal, and…

The PDCA model cycle is used for problem solving and can be employed in continuous improvement and control measures. This is because each aspect in the cycle is geared towards problem solving together with specific aspects that make them attainable. Matsuo (2013) notes that an aspect such as ‘do’ may entail carrying out employee training to improve their knowledge and creative thinking, something that is useful in TQM (p. 201). The ‘plan’ aspect involves setting out goals of the company and in…

Their QMS based on ISO 9001 combines with the Baldrige criteria to link business processes in an integrated, aligned direction that results in performance excellence. The Baldrige applicants are judged on seven business criteria: leadership, strategic planning, customer and…

2.2. Quality Management Quality means that the company can consistently meet or exceed the customer requirements or expectations by its products usually customers have different needs and expectations, so the quality is customer-dependent with respect to the design, production, and service. Quality also can prevent problems, instead of trying to fix them which will ultimately decrease the cost production and raise the value of the product as well in the long run, by having good quality is a…

Abstract: In this report, we want to determine whether there is a relationship between two industrial variables, X and Y, that would prove the importance for the company to achieve its maximum revenue and decide how to deal with its data and information. EMIC, a manufacturing company and plant, is equipped with state of the art and most recent can making technology to manufacture general line cans in different shapes and sizes plus a wide range of food packaging products. EMIC also provides…

Rather than diving into an operations analysis on Lockheed Martin’s F-35 production line blindly, our team will perform background research on modern industrial engineering aspects that affect the line. By doing so, our team will gain some insight as to what influences this production system and what subject areas to focus on. This will give us a different perspective on the space demands of the F-35 at full rate production. In this portion of the report, two separate articles will be discussed…