Trends and Issues on Mobile Banking Applications in the Developing Countries Security and privacy aspects of the customer is the main thing from the adoption of the latest technologies for banks and financial institutions, including the adoption of mobile banking. Therefore, burglary case some time account then must quickly be revealed because it is strongly associated with a sense of security and a commitment to intention to use and intention to loyalty towards e-banking. On the other hand, account burglary case bank further strengthens the argument that the era of self-service technologies can not be separated from the commitment to customer empowerment as the subject of any transactions. In fact, self service are part of the electronic service…
On a cold morning in January 2010, Jen McDonald, head of Bank of America Corporation's (B of A) Digital Marketing group, walked briskly to the conference room to discuss the future of the bank's mobile strategy…
“Abstract” Although online banking plays a significant role in banking institutions, fewer studies have concentrated on customer satisfaction and adoption mainly in the Indian origin. The main objective of this study was to identify and determine the various factors that influence the decision of consumers’ for adoption of online banking service and to determine the relationship among Online banking service, customer satisfaction and customer adoption. For the collection of data, a questionnaire…
ASSESSING THE IMPACT OF SOCIAL MEDIA MARKETING ON YOUTHFUL CONSUMERS: AN ANALYSIS OF UNIVERSITY STUDENTS and THE BANKING INDUSTRY. Background to the study Social media is a platform which enables interaction, collaboration and the sharing of content. The current marketing activities are carried out on social media platforms with the aim of increasing the magnitude of their reach at minimal costs. Over 70% of adults use a given type of social media platform. It is no longer a cool kid’s thing…
stated in a speech from Clive Adamson former Director of Supervision at the FSA, he states that these categories are sorted to their impact on consumers and the market while recognising that there is not a one-size-fits-all approach. (Adamson, 2013) The first category is C1, which is for the largest firms with large client assets whereas C4 firms are smaller firms such as Independent Financial…
FirstBank is fortunate because the top four banks in its market are not local community banks. This gives the Bank an advantage in local relationship-based banking and customer loyalty for being a local business. The same customer base also relies on a local bank to provide quality products and services like the big national banks. FirstBank stays on the leading edge of technology which helps portray a big bank environment and provides all the products and services offered by the big banks.…
The emergence of communities like social networks, forums, wikis and blogs made the brands aware that they need to participate and create dialogues with people online. The apparel industry being a product and service-based industry largely depends on the consumer needs and acceptance for growth, and therefore the customer is of prime importance. A one to one communication with the client, which is generally not achievable for retail organizations, can be increased as this medium can enable easy…
Business models across the world also continue to change drastically with the advent of e-Commerce and this change is not just restricted to USA. Other countries are also contributing to the growth of e-Commerce. For example, the United Kingdom has the biggest e-commerce market in the world when measured by the amount spent per capita, even higher than the USA. The Internet economy in UK is likely to grow by 10% between 2010 to 2015. This has led to changing dynamics for the advertising industry…
Due to this, ANZ will have to work hard to make their brand distinguishable and convince Chinese consumers that their Australian bank is of the same high standard as European and American banks. Competition in banking is very fierce as products are intangible, and can be quickly matched (Silver & Björn, 2010). Therefore, trust is a key consideration for ANZ, as the company must first build trust from consumers in order to attract them. Trust of the unknown is impossible and ANZ need…
plants, distribution systems, and marketing channels. Coca-Cola India is among India’s top international investors, having invested more than USD 1.1 billion in India since its entry in 1993. Decision to explore Indian Rural markets: During 2002, Coca-Cola came out with an idea to explore India’s Rural Markets, in an order to increase its sales volumes and gain overall market share in the country. This decision was not surprising, given the huge size of the untapped rural market in India and…