Hospitality

In ancient Greece, hospitality it is an unspoken rule of their culture. This theme of respect for both host and guest is carried throughout Homer’s The Odyssey. Hospitality was the glue that held Greece together, seeing as it (in retrospect) maintained order among the Greeks from different regions. The Greeks used the term “Xenia” as a way to describe the generosity or courtesy shown to strangers, no matter the condition, and creating a relationship between guest and host. It is postulated…

customers looking for both value for money and good quality (the) strong message (is) that the service provided – and the people providing that service – would be the crucial differentiator.” State of the Nation Report 2013, People 1st. The hospitality industry’s devlopment has clearly been driven by industrial and societal changes, evolving into a broad-spectrum and multi-faceted set of businesses, straddling many sectors and appealing to multiple, often contradictory, aspirations and…

offers. The loyalty point system can also be integrated into the rest of the Disneyland hotels in different cities. This would increase the global access as individuals would be encouraged to stay within the hotel and utilize the services when they are in Hong Kong. This integration would increase the market for the hotel through maximization on the potential, global travelers who might have experienced the Disney experience within a different location. The discounts which the hotel currently…

The Report of Employee Motivation in Four Seasons Hotel Executive Summary This report mainly introduces the employee motivation about Four Seasons Hotel. Firstly, it mainly introduces the background of this hotel referring to its hospitality, culture and employees management. Further, it provides several key issues that this report may face in human resource management. Then it applies the related human resource theories to analyze and critically evaluate the issues, including the two-factor…

1. Property Management Systems 1.1 Cenium Property Management System Cenuim Property Management System has grown from a local Scandinavian hospitality provider to a strong global provider during these 13 years. By choosing Cenuim Property Management System, the solutions help to deal with all main hospitality business and All-in-One statement is to give hoteliers a completely integrated solution without being supported by a myriad of interfaces and multiple systems. Cenuim can be used separately…

contained in categories E, D and C and bungalows, which are consisted by small apartments, forming an accommodation cluster, could have been included in the D and C category as well. ii) Non-Major Hotel Accommodations This particular group of hospitality accommodation comprises of quite a number of different tourism lodging services. These are: • Camping sites – free camping sites: give the opportunity to the guests to stay in their own tent and feel part of nature. • Rental accommodations:…

External Analysis Marriott’s Maui Ocean Club is one of the many establishments under Marriot International that endeavors to avail a comfortable and memorable experience in their clients’ coastal ventures. It has to compete for consumers with other resorts under its parent company. Other resorts situated in Hawaii are under the Marriot, the Ritz-Carlton, and the Courtyard brands. Additionally, this resort faces stiff competition from many other brands offering the same services and amenities…

that should suit most stakeholder’s needs. One of the things that can be appreciate from the Marriott is how they treat their employees and their family and friends. Another factor that can be appreciate by stakeholders is Marriott being a global hospitalities company. This means that stakeholders can be anywhere in the world and travel to more 122 countries and territories to book a stay with Marriott. Marriott vision is “to be the world’s best travel company’’ (Marriott International, 2018).…

OF BUDGET BOUTIQUE HOTEL Budget boutique hotel is a new trend in hospitality and tourism industry, due to changing customer needs and expectations. A new trend called “no frills chic” means that company or industry only offers the basic without anything else. However, in order to manage their sustainability, they have to create offers that attract customer and potential customer, also differ themselves from others. The hospitality industry develops a budget boutique hotel to meet the new trend…

AO Project- Holiday Inn Introduction Holiday Inn is a British-owned American brand of hotels, and a subsidiary of InterContinental Hotels Group. Founded as a U.S. motel chain, it has grown to be one of the world's largest hotel chains, with 1,145 active hotels as of September 30, 2016.The hotel chain is based in Denham, Buckinghamshire. There are some IHG hotels located in Singapore such as holiday inn and holiday inn express. As there is an increasing of 16.4 million tourist arrivals in…