Hilton Hotels

Hilton Worldwide seeks to apply innovation, quality, and service in each brand while using natural resources responsibly and maximizing their economic value (Hilton Worldwide). The corporate philosophy is supported by their mission statement, “to be the most hospitable company in the world – by creating heartfelt experiences for guests, meaningful opportunities for team members, high value for owners and a positive impact in our communities” (Hilton Worldwide). Hilton takes care of their…

Characteristics of a Hotel “Cherno More” As the general information were introduced before, we are going to proceed with comparison of the hotel characteristics and its adaptation towards joining one of the mentioned brands. Most suitable for our hotel was Hampton by Hilton. With over 47 properties, Hampton is the most widespread brand with longest history of Hilton brands in Europe. “Cherno More”, located in the city center, near to the beach and with its long history has became a symbol of…

Bahadur Mohan Singh in 1934. The first Oberoi Hotel came into existence by converting Maharaja’s palace in Srinagar and converted it into “The Oberoi Palace Hotel”. Since then the Oberoi Hotel chain is growing, marking a luxurious mark at each step. Product The Oberoi Palace Hotel in Srinagar, Kashmir was introduced by leasing Maharaja’s palace and converting it into a hotel in 1956. After that the company started its flight services in 1957. The first hotel, the Oberoi Intercontinental, now…

There were several prison camps located in North Vietnam, but they all shared the same basic characteristics as the Hanoi Hilton. Prisoners were isolated from each other to the greatest extent possible. The individual cells consisted of small concrete areas with a wooden bunk bed and a bucket to be used as a toilet. There was also typically a window although it was heavily barred with the amount of light protruding inside being minimal. The cell doors were heavy wood and contained a peep hole…

The hotel industry is extremely competitive. What used to work to keep customers loyal to a hotel is no longer effective. Customers expect more. As Jonathan Tisch, former CEO of Loews Hotels (2007) stated, “chocolates on the pillow aren’t enough”! So what will make a difference for customers? Customisation based on customer preferences is one way to build customer trust and loyalty. Alternatively, standardization is very significant if the products and services are adapted to the local market’s…

course we formed a consultancy team to conduct an audit for the case hotel, Marriott Brussels. The newly appointed general manager of the hotel received an order from the Marriott Head Office to improve the quality of the hotel. The general manager decided to obtain the ISO 9001:2008 certification within 12 months. The course is divided in 2 phases. During the analytical phase the consultancy team had one interview with the hotels general manager and one with two different departmental…

at the Hilton is referred in the video poker world as a NSUD (Not So Ugly Deuces) machine. If you play perfectly (which I do pretty close) the payout over time will be approximately 99.7%. This combined with the cash back at the time of .55% at the Hilton will make this machine a positive play over time. If all this sounds Greek to you that’s fine. If you gamble to have fun just enjoy it but realize that you will lose money over…

Events are becoming more and more important to the tourism industry (Hafley, 2013). As a consequence the MICE industry is one of the fastest growing industries in the world (Ladkin, 2008). Therefore, the importance of focusing on the MICE industry is getting more important for the hospitality industry. Within the hospitality industry not only the MICE industry needs to be taken into consideration but as well the environmental issues. When looking at Europe and its MICE industry, Schiphol…

What is Embassy Suites? Embassy Suites by Hilton is a hotel chain that is committed to providing you with the best stay possible. Whether you're traveling for business or pleasure, Embassy Suites is devoted towards making sure that your visit and experience at their hotels is most pleasant. The Embassy Suites line of hotels offer over 200 locations throughout Canada, Latin America, and the United States. All of these locations are fitted with all the amenities necessary for vacations or business…

1. Introduction Hotel Chain as showing to us practice is the most effective way of integration to hospitality business. The main advantage of such integration it is immediately creating customer base and bigger potential market of customers, cost reduction due to general management, logistics, marketing; common quality standards; centralized training and, as a consequence of all this, the increase in labour productivity. The first chain of hotels was born in the USA in the crisis 30s of the…